Bowel and Bladder Team

University Hospitals Plymouth NHS Trust

Nominated for Team of the Year 2021

During covid-19 our team has been through various deployment, one to nightingale and another Nurse to mass vaccination. Also other members within the team have worked additional hours to support the mass vaccination. We had to restructure our service while staff were deployed, whilst maintaining a good standard of care. It has been changing with 900 patients and now we are getting back to some sort of normality again. I believe our team working is amazing! We all supported each others despite all the challenges.

I would like to nominate my team for this award. Each and every member of the team have gone above and beyond over the last 12 months to ensure that our patients have continued to receive a service despite the pandemic. They have adapted on a near daily basis to changing working practices, have had to deal with several redeployments and changes in staffing levels and have done this with immense professionalism and composure. This has meant that our patients have been able to remain our main focus. I am incredibly proud of how they have all supported one another throughout this challenging time, and would like to recognise their achievements by way of PAFTA. Thank you.

The Paediatric Bowel and Bladder team are an extremely busy team who especially throughout Covid have worked together as a strong team to continue to deliver a high level of care to their patients and families. Every member of the team works alongside consultants within the acute trust, health professionals within the trust, such as psychology and therapies, as well as interacting with agencies outside of the trust. They regularly communicate with school staff to educate them in the needs of the children with bowel and bladder issues and encourage them to offer the support that child needs. Therefore improving not only the children’s bowel and bladder health but also their mental well being and educational access. The team have made many changes to how they deliver care in order to meet the needs of their patients whilst balancing the safety aspects of Covid. These changes have been made together with open and honest communication and a great deal of support for each other. The team are regularly reviewing the care they are offering and discussing how this could be improved so that their patients get the best possible care.

Every member of the team goes above and beyond for their patients, from utilising none clinical time to make an extra telephone contact with a family so they feel supported to ensuring a family has all the support they need outside of the service. This was particularly important during lockdowns when families were more in need of a listening ear or in need of additional services such as food banks.

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