This is the list of Teams (big or small) who were nominated for truly inspiring; exemplify MDT team working, leadership, innovation and excellent care of both their patients and each other.
Click on the names to display/hide the nomination text
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Royal Cornwall Hospitals NHS Trust:
Fistral/CLIC/Harlyn
Royal Cornwall Hospitals NHS Trust
The team on Fistral, CLIC and Harlyn Ward excels in delivering compassionate, specialised care across several distinct and challenging areas: oncology, mental health care for those with eating disorders and other mental health needs, as well as general paediatrics and day surgery. This diverse focus requires exceptional expertise and adaptability, and the team consistently meets these demands with dedication and empathy.
In CLIC, they provide comprehensive cancer and leukemia care, supporting young patients and their families through treatment with skill and understanding. On Fistral Ward, the team addresses the unique needs of children with eating disorders and mental health challenges, creating a safe, supportive environment essential for recovery and well-being. Their commitment to patient advocacy ensures that every child and family feels valued and heard.
This team’s seamless collaboration with the multidisciplinary team (MDT) allows them to deliver a holistic approach, ensuring both physical and emotional needs are met. Their proactive and positive attitude, combined with a strong commitment to innovation and high-quality care in general paediatrics and day surgery, positions Fistral, CLIC and Harlyn Ward as a standout candidate for Team of the Year.
Gwithian unit
Royal Cornwall Hospitals NHS Trust
I am delighted to nominate the Gwithian team for the Team of the Year award. This dedicated paediatric outpatient service exemplifies the values of Royal Cornwall Hospital through their unwavering commitment to excellence in patient care and family support.
Gwithian’s staff consistently bring joy and positivity to their work, creating a welcoming and cheerful environment that puts families at ease during what can often be stressful times. Their infectious smiles and compassionate approach not only enhance the patient experience but also foster a sense of community among families and staff alike.
Families frequently express their gratitude, complimenting the team’s professionalism and warmth. The feedback we receive highlights the profound impact that Gwithian has on the well-being of both children and their families, making them feel heard, valued, and cared for.
The Gwithian team exemplifies outstanding teamwork and collaborates seamlessly with the multidisciplinary team (MDT) to advocate for families and ensure their voices are heard in the care process. They strive to continuously improve care by actively seeking feedback and implementing changes that enhance the patient experience. It is with great enthusiasm that I recommend the Gwithian team for the Team of the Year award, recognising their exceptional contributions to paediatric outpatient care.
Neonatal Infant Feeding Team.
Royal Cornwall Hospitals NHS Trust
This is the team everyone wants on their side. They are loved by everyone. The names Lou and Dellen come up in more parent feedback forms than any other individuals on the NNU. They are knowledgeable, professional, compassionate and downright brilliant. Their skill at getting the tiny people feeding in some challenging circumstances is second to none. The whole NIFT tribe are the best bunch of girls a new mum, dad, nurse or doctor could wish for. Well done Lou Pickett, Emma Stone, Kayla Howells and Dellen Prescott
Neonatal Unit
Royal Cornwall Hospitals NHS Trust
The Neonatal Unit has been nominated a few times over the years. Never more than now do they deserve this award. In 2019 the NNU went through the grief of a bereaved colleague which sent shockwaves through the team.
The team are under huge staffing pressures now and similar shockwaves are being felt. However, this tightknit family are pulling together!
With the demographics of our unit there are no other specialist staff to call upon. So, we are all doing much much more to keep our tiny people safe. We continue to deliver the best care with professionalism, diligence and good humour. We are all standing up for each other.
We are THE BEST and I am so proud to be a part of it.
The neonatal team are committed to investing time and effort to constantly evaluate and improve internal teamwork. They recognise and champion the variety of skills and experience that colleagues bring and are able to utilise this to improve care and outcomes for their patients and their families. They are a high functioning multidisciplinary team and pride themselves on their interactions with other teams. They are proud of the care they deliver and appreciate the efforts of everyone involved. They have achieved many great things and they deserve to use this nomination to celebrate their wonderful team.
The Neonatal Unit is such a family team. Everyone supports each other. We get through stressful shifts with each other & we make sure no team mate is left behind. All family’s that come through the NNU doors comments on how amazing our team is & I’m grateful to be apart of that!
The Neonatal Unit has been nominated a few times over the years. Never more than now do they deserve this award. In 2019 the NNU went through the grief of a bereaved colleague which sent shockwaves through the team.
The team are under huge staffing pressures now and similar shockwaves are being felt. However, this tightknit family are pulling together!
With the demographics of our unit there are no other specialist staff to call upon. So, we are all doing much much more to keep our tiny people safe. We continue to deliver the best care with professionalism, diligence and good humour. We are all standing up for each other.
We are THE BEST and I am so proud to be a part of it.
The neonatal team are committed to investing time and effort to constantly evaluate and improve internal teamwork. They recognise and champion the variety of skills and experience that colleagues bring and are able to utilise this to improve care and outcomes for their patients and their families. They are a high functioning multidisciplinary team and pride themselves on their interactions with other teams. They are proud of the care they deliver and appreciate the efforts of everyone involved. They have achieved many great things and they deserve to use this nomination to celebrate their wonderful team.
The Neonatal Unit is such a family team. Everyone supports each other. We get through stressful shifts with each other & we make sure no team mate is left behind. All family’s that come through the NNU doors comments on how amazing our team is & I’m grateful to be apart of that!
The Neonatal Unit at RCHT demonstrates exceptional team working within our multi disciplinary team. The team embodies the trust values, care and compassion, professionalism, with the MDT listening to each other, being honest and open, speaking up and learning and sharing information and future goals, working as a team. The Neonatal unit demonstrates advocacy for the families and babies and encompasses family integrated care. The team listen to families views and are supporting families and their babies by introducing ficare, introducing developmental care early on in the neonates admission, providing gold standard Baby friendly care and provide an excellent Neonatal infant feeding support to all families. Our education team is exemplary and provides weekly teaching Sim education, weekly education sessions, Clip shifts in providing support for all staff and those new to the trust and starting their QIS training. The team provide an outreach service which has grown and flourished and supports families from all over the county being able to have their baby home early with NGT feeds, Clept lip and palate support and O2 care. The Neonatal team also work closely with the Neonatal TC ward liaising and provide excellent care.
Polkerris Ward
Royal Cornwall Hospitals NHS Trust
Polkerris Ward is a unique and dynamic environment, encompassing a Paediatric Assessment Unit (PAU), High Dependency Unit (HDU), and a general ward, which demands a high level of skill, versatility, and adaptability from its team. The team has developed specialised skills to manage the complexities associated with both the clinical demands and the unique challenges of their geographical location.
Each member of Polkerris Ward is committed to exceptional teamwork, working seamlessly within the multidisciplinary team (MDT) to advocate for children and young people. Every individual strives daily to improve care through innovation, influence, and leadership, approaching their work with a proactive, positive outlook. Their dedication to enhancing patient care is evident in their commitment to include and lead by example, constantly seeking ways to evolve and adapt to meet patients’ needs.
Polkerris Ward exemplifies the highest standard of care with a collaborative spirit that benefits patients, families, and the broader team. Their exceptional teamwork, resilience, and patient-centred focus make them a deserving candidate for Team of the Year.
RCHT Admin and secretarial team
Royal Cornwall Hospitals NHS Trust
This team are the unrecognised heroes of our team. They are always there to support the medical and nursing teams and also the management team. They work beyond their hours, go out of their way for patients and professionals and are the bedrock to our team. We quite simply could not function without them and we all want to say thank you for your hard work, we really appreciate you all and all that you do.
Form emailing reminders, to being our safety net, to sorting the clinics and the rotas, to typing beautiful letter and being there as a support person for us all
We know you have been through a lot as a team and as individuals in the last few months and years, and we know it has been tough so thank you all.
Senior Nurse Team Neonatal Unit
Royal Cornwall Hospitals NHS Trust
The senior nurse team are the front of house, the directors, choreographers, the actors and the back stage crew of the neonatal unit. Without them the show could not go on! Unsung heroes rarely get recognition for all they do.
Transitional Care Ward
Royal Cornwall Hospitals NHS Trust
The TCW team have gone from strength to strength this year. Lead by the very capable Becky Heaney, the Nursery nurses have all completed the Neonatal Foundation Programme and the team now have TC specialist staff to provide exceptional leadership of the team on a day to day basis. They are a progressive and dynamic team striving to keep mums and babies together.
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Royal Devon University Healthcare NHS Foundation Trust – EASTERN:
East CAMHS Crisis Resolution & Home Treatment Team
Children Family Health Devon
Owing to the high incidence of mental health problems among young people, the CAMHS Crisis Resolution Team are regular visitors to Bramble Ward. They give each child whatever time they need to make a plan for the next seven days and children comment that they feel ‘heard’. There are no quick fixes for these children but the CAMHS Team help them recognise their potential and, sometimes, see hope for the first time in a long time.
The Team always arrive with enthusiasm and are very interested in what the ward team have got to say about the individual child and family. They take time to talk to us and discuss their assessments and ongoing plans afterwards. They acknowledge the challenges that staff can feel with this patient group and are very supportive. They are happy to help us develop our knowledge of their roles and welcome us to visit and see them in their work environment. They do a tough job with genuine commitment and optimism for these children and are a very strong, professional team.
Bramble HCA Team
Royal Devon University Healthcare NHS Foundation Trust – EASTERN
Bramble HCA’s have had a challenging couple of years. We have all continued to stick together, support each other as much as possible, and simply be there for when we need someone to talk to. Although we’ve had challenging times, it has identified how strong we are as a team, and our teamwork does not go unrecognised. Bramble HCA’s have many different areas where we always ensure we go above and beyond for, whether this be the OPD which is predominately run by HCA’s only, Bramble Day Case, and Bramble day surgery. As well as working in these areas, we are supporting the nursing staff on the ward, supporting patients with meal supports, maintaining the stock on the ward, and generally keeping the ward tidy, or supporting 1-1 cares for the duration of their shifts. I am proud to be a Bramble HCA, and I will forever be grateful for my team!
Bramble Managers
Royal Devon University Healthcare NHS Foundation Trust – EASTERN
The Bramble ward has the great privilege have an amazing clinical manager that are here to support us. They contribute to creating a vibrant culture of teamwork and trust among our team.
Bramble Ward
Royal Devon University Healthcare NHS Foundation Trust – EASTERN
Where do I start! I started working on Bramble a year ago, i have never felt prouder to be apart of a team. The care we provide for children is exceptional, and this is constantly mentioned by patients, children and other teams.
I have been in bramble for three years now. It’s been the best three years of my life. Despite how busy and crazy the ward can get, the bramble team is always there to help and demonstrates teamwork. I know I can always reply on my colleagues through hard shifts. This year has been a hard year for myself, however I have received the best support to better myself. No day in bramble is ever dull, all my colleagues are always full of fun and laughter whilst also being professional in our roles and giving the best care possible. Speaking to university students who have placement in bramble, they have said they have never been included so much and seen a nicer team and I could not agree more. I know I will work in bramble forever. Bramble team works well to include the wider multidisciplinary team such as doctors and other specialists.
Bramble has worked tireless to get the ward more welcoming and inviting for children and young people. It’s always a happy, fast paced environment, but one I’m proud of working in. Everyone always goes above and beyond for their patients. The team work and morale is always on point, there is nowhere else I’d rather work.
Bramble team have worked so hard over the last year to ensure they provide a high level of care and support for patients and their families during a very challenging time. The acuity of patients has risen over the last year and as well staff storages, but Bramble have managed to stay focused and pulled together to ensure patient care is not impacted and are able to continue to offer a high quality of care to everyone who comes through our doors. Bramble is striving to make the ward a nice environment for everyone, with the new corridor being finished, as well as painting the ward to give it a fresh look. Lots of projects are happening behind the scenes and this is shown through dedication of all members of the teams who work on Bramble from patient flow coordinators to the CNMs. There is always lots of opportunities to enhance skills and attend courses, which is really promoted in house. Bramble is such a lovely place to work, the team do lots of out of ward activities to build team morale and within Bramble itself, everyone is so supportive of each other. I wouldn’t want to work anywhere else.
I have had the pleasure of working on Bramble for the past two years. I have never worked in such a welcoming and supportive team. It does not matter what band you are, whether you are a permanent member of staff or an agency worker who has picked up a shift to help us out, we all work together and relieve pressures where possible. Bramble has been through some challenging times over the two years I have worked here, but we have all continued to stick together and ride the wave!
We always continue to advocate for our patients and their families to ensure they are all receiving the cares they require.
I couldn’t be prouder of the team we are, and how we are continuing to grow and develop together.
The team feels like a being part of a big family. Truly amazing.
Clinical Practice Educator Team
Royal Devon University Healthcare NHS Foundation Trust – EASTERN
Kerry and Nicki are Great Clinical Practice Educator, always available for support and provides great clinical advice to us nurse. They providing a high standard of teaching to trainees also consistently focusses on our wellbeing.
Community Child Health Admin Team
Royal Devon University Healthcare NHS Foundation Trust – EASTERN
The CCH admin team have worked incredibly hard though some difficult times over the last year. They have pulled together as a team to overcome staff shortages and high levels of work to ensure that children and young people receive safe, timely care. They go out of their way to sort out parental/carer queries and support the clinical team. They are hugely appreciated.
They are the most fabulous example of a team that pulls together and supports each other through challenging times. The team manage a huge workload which involves a high level of stress and communication skills. They interact with the MDT, parents, medics and other professional bodies on a daily basis. They manage this high workload with enthusiasm, laughter and a very high level of professionalism. They support the medical team so amazingly well and without them the department simply would not function! They are the backbone of our community paediatric service and deserve to be celebrated so highly. We are beyond grateful for all that they do. They are true unsung hero’s. Thank you Team CCH!
Three members of the team left and then the staff freeze was put in place and my team worked tirelessly to maintain the service for patients and staff. They have been put under extreme pressure and yet have always managed to maintain a positive attitude.
They have continuously worked extra hours to ensure the families of our patients are provided with an outstanding service and that the clinicians are provided with everything they need.
Nothing is ever too much trouble for the team, they go above and beyond every single day.
They face each challenge with a positive attitude and provide each other with an abundance of support.
Being unable to replace the staff members that we lost caused a great increase in an already busy workload and they handled it without any loss of service to our patients and their families.
There must have been many times that they felt it was too much to deal with but they never brought this into the office, they maintained staff morale and I am exceptionally proud of how they rose to this situation.
Neonatal Unit
Royal Devon University Healthcare NHS Foundation Trust – EASTERN
An absolutely fantastic team to be a part of – everyone works so well together, supporting and learning from eachother and continually advocating for our patients and providing the highest quality of neonatal care. I wouldn’t want to work with any other team.
Newborn hearing screening team
Royal Devon University Healthcare NHS Foundation Trust – EASTERN
I nominate the newborn hearing screening team, because they are always so readily available and enthusiastic about their work.
They come to unit and screen babies efficiently and before discharge to ensure that families on the unit can achieve another milestone before going home.
Often the families on the unit have been through so much throughout their admission, and any test can induce anxiety, but the ladies in the team are always so approachable, understanding, and empathetic with the families and we have only ever been given great feedback.
They are great at communicating with staff on the unit to ensure they come at a time which is convenient for the families and staff, and doing so before discharge enables the team to complete a full and thorough discharge for babies before they go home.
In some occasions, babies in the unit have been referred to audiology, when this has happened in the past, the team has always been very clear and empathetic with families and always ensure they are efficient in completing the referrals and will arrange appointments which are convenient and suitable for the families and the unit if the baby is still an inpatient.
We appreciate the team, and them coming into the unit has definitely reduced the strain on the team because it means they no longer need to complete it themselves.
NNU HCAs (Band 3 & 4s)
Royal Devon University Healthcare NHS Foundation Trust – EASTERN
Exeter NNU would be completely lost without this team of wonderful HCAs and Nursing Associates. Frequently having to work under pressure with large clinical workloads the team are unflappable. Their collective knowledge and experience mean that the babies they look after receive exceptional care. Parents are well supported and they continually advocate for their tiny patients. In challenging situations or when other team members are pulled away for emergencies they consistently work so beautifully together to ensure everyone is supported and all clinical needs are met, without even having to ask. A total pleasure to work with.
Oncology Team
Royal Devon University Healthcare NHS Foundation Trust – EASTERN
The oncology team doing an amazing job -they have always gone above and beyond to ensure the children and family feel welcomed and looked after. Well, done team.
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Royal Devon University Healthcare NHS Foundation Trust – NORTHERN:
Caroline Thorpe Ward
Royal Devon University Healthcare NHS Foundation Trust – NORTHERN
The team on Caroline Thorpe have been through a lot of change and struggle over the last year but have pushed through as a team never loosing site of the most important thing, the patients. Patients are at the heart of every change, decision and thought on the ward and how we can improve patient care so that it is as optimum as it can be.
Caroline Thorpe is a wonderful place to work. The small yet close knit team work incredibly well together and there is an unbeatable atmosphere of a workplace family. Working with the team I was inspired by so many individuals but also how well they are able to come together to support patients. There are times when Ive been amazed at the number of patients and the acuity of the workload on Caroline Thorpe Ward but more so by the way the team take this in their stride and do their best for the patients.
Simply the best team. An amazing work family. There for each other and help and support at all times .Though they may be little they are mighty! The team provides a wide range of care from acute oncology emergencies, to mental health support, to high dependancy care. The nursing and medical team constantly strive to provide the best care possible and provide a safe environment and trusting environment. Often families that have had stays in tertiary centres and then step-down into their care quote ‘Oh it’s so good to be back home with you guys’. The ward provides a real community feel to long-term patients being that friendly face in people’s time of needs. They work well throughout the hospital going to resus calls in A&E, working in ITU and helping with SCBU. When faced with challenging patients the team pulls together to navigate the difficulties and keep morale up.
Outpatient Nursing Team
Royal Devon University Healthcare NHS Foundation Trust – NORTHERN
Make a potentially stressful clinic environment flow and work!
Paediatric Diabetes team
Royal Devon University Healthcare NHS Foundation Trust – NORTHERN
The team work extremely hard supporting and helping the children with diabetes in North Devon . They all help support each other and provide up to date care and education for schools and families. They will go up and over to help the children and families they care for.
Special Care Baby Unit
Royal Devon University Healthcare NHS Foundation Trust – NORTHERN
SCBU is a little team with a great big heart! Working tirelessly to ensure the very best outcomes for the babies and families that are cared for on the unit. A supportive, caring and compassionate team that work extremely well together.
The SCBU team are nothing short of amazing. This has been a challenging year for them staffing wise and they have all stepped up to the mark to help out when shifts need covered, and when instructed, have even covered shifts on the children’s ward when they are short staffed. The care they provide to the babies and families is excellent and they will always try to find time to make sure the families are as comfortable as possible while spending time on the unit. They always look after and support one another and are a fabulous bunch of people to work with.
A true team working environment, not only supporting each other consistently but also including parents and infants, making the unit feel like a relaxed but safe space in first steps of parenting.
The staff at SCBU are just incredible and the embodiment of what it means to be a team. They have faced many challenges over the last year with long term sickness and low staff numbers, and the way they have pulled together and supported each other is just amazing. Swapping shifts, covering at short notice and just generally being there for each other. All of this while maintaining the highest possible professional standards and care. Nothing is too much trouble and they go above and beyond for the patients and their families to make their stay with us more bearable during a very stressful time.
I am in awe of every single staff member for their dedication and commitment, and am very proud to work in this team.
The Youth Work Team
Royal Devon University Healthcare NHS Foundation Trust – NORTHERN
A fantastic team who have been a brilliant addition to what we can offer to support some of the most venerable children around. They get alongside people in in their life which is so vaulable.
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University Hospitals Plymouth NHS Trust:
Children’s Assessment Unit
University Hospitals Plymouth NHS Trust
Very hard working team all come together when things get tough and are a hard working force always supporting each other when times are tough and always manage to overcome any problems
A fantastic team which is brilliantly led. A great culture of providing excellent, safe care with a smile (and a few laughs). CAU is the true definition of a team – trust, competence and effectiveness.
What a team!
The CAU team is what team work is all about, dynamic, confident & strong, providing the best care possible to their patients & their families. The team have dealt with ever changing pressures within the trust, staff shortages, & winter pressures but still the team smile and push through!
The CAU shifts are draining & tough but as always this challenge just pushes the team to be the best they can be. You will always find the team laughing & smiling their way through the CAU chaos. CAU is a work family who pull through the tough times and celebrate in the good times! They are extremely skilled individuals and their knowledge is exceptional, they are a huge support to all members of the multi-disciplinary team.
They are exceptional teachers to our nursing students, medical students & such supporters of our junior medical colleagues.
They are passionate about service improvement and are always seeking new ideas in improvement for CAU, enhancing the patient & families hospital journey, staff morale, & seeking new teaching opportunities. CAU are a strong team of advocates & will always speak up for what they believe in, especially when improving the care of their patients and their families.
CAU and CHDU
University Hospitals Plymouth NHS Trust
CAU and CHDU deserve this award as despite huge pressures, they continue to stick together as a team, dig deep and carry on working tirelessly for their patients. They are not afraid to stand up for patient safety at all times, they have high standards of care and will not except less. They are an inspiration to the teams around them of how two very different areas can support each other fluidly ensuring great team working, camaraderie and encompassing the one big team ethos. As a team, we have put into place processes to ease pressures in ED, making a huge impact on the paediatric patient journey and experience.
Children’s & Young People’s Outpatients Department
University Hospitals Plymouth NHS Trust
I have never experienced a better, more welcoming, supportive, helpful, knowledgeable team than when I met the team of CYPOD.
CYPOD are an excellent team. Always working hard and working together as a team. They’re all very skilled individuals and good at what they do
CYPOD is a team of highly skilled registered nurses and HCAs. They work very closely together and always put the needs of the patients and their families first. They work to a very high standard and are often called upon to support other areas as well as helping to keep CYPOD running smoothly. They have embraced the newly introduced Paediatric Phlebotomy Service, which has proved invaluable with inpatient care. The CYPOD team are enthusiastic, look out for each other and often offer suggestions to improve the outpatient service.
Children’s Community Nursing Team
University Hospitals Plymouth NHS Trust
The children’s community nursing team in Plymouth is a hardworking team who work tirelessly to keep their patients out of hospital. The CCN’s care for children with a wide range of conditions who require support in the community. They cover a wide geographical area and therefore have to work alongside professionals from 3 different localities. The team support main stream schools and nurseries with training in medical skills such as tracheostomy, ventilation and gastrostomy care. The nurses also support with training carers to fulfill care packages under personal health budgets and also work closely with care agencies. The team support the acute wards as needed and also support with respiratory, CF , jaundice and Epilepsy clinics.
The CCN’s liaise with medical staff to commence any treatments at home to try and stop patients being admitted and will support the acute wards to discharge patients home. The team will take patients at short notice who require IV therapy at home so they don’t need to go into hospital daily and also work closely with the hospice to support their patients who require palliative care aswell as supporting bereaved parents and families. They commence patients on ventilation at home, support with sleep studies, complete VNS checks, arrange home oxygen, give weekly hormone injections and change wound dressings as required. The team are very busy and never know what to expect. They work closely with social workers and will attend TAM and CIN meetings as required. The team also support the 3 specialist schools in Plymouth. I feel honoured to work within such a dedicated and supportive team who give their all to ensure their patients receive the care they deserve.
Community Paediatrics Team
University Hospitals Plymouth NHS Trust
Very supportive, inclusive team, committed to teaching and professional development, always looking out for each other, like an extended family
High Dependency Unit
University Hospitals Plymouth NHS Trust
An exceptional team who have great working relationships. Knowledgeable when liaising with outside services.
The nursing staff are amazing at providing care and support for the patients and families, nothing is too much, and they always go above and beyond.
They all have excellent compassion for the patients and respect for the work they do.
Brilliant team players that promote ethical standards and equality.
Neonatal Outreach Nursing Team
University Hospitals Plymouth NHS Trust
Amazing ladies who definitely go above and beyond to provide care for infants prior to and after discharge from hospital. They support families with complex needs and have successfully introduced home phototherapy to the babies and families in their region. They do it cheerfully and are extremely flexible.
NICU
University Hospitals Plymouth NHS Trust
National excellence award winner in patient care
NICU Technical Support Team
University Hospitals Plymouth NHS Trust
This nomination is for the tech support workers on NICU. I don’t know what we would do without the girls. They make life a little bit easier and no small thing goes unnoticed. They always come in with a smile and no task is too much, even when they are busy! Thank you so much for your continuing hard work and just making NICU work a little smoother.
Paediatric Emergency Department
University Hospitals Plymouth NHS Trust
Such a well deserved and hardworking team, always advocating for the children in their care and working with other teams and supporting them
Paediatrics Derriford
University Hospitals Plymouth NHS Trust
Work hard and cope with multiple stressors helping each other out.
Wildgoose Ward
University Hospitals Plymouth NHS Trust
Wildgoose is just amazing.
The team work is unmatched. We always look out for each other, support each other in both professional and personal lives.
Everyone on Wildgoose is friendly, approachable and work well individually and part of the MDT. We often get feedback from doctors and students how friendly and happy the staff are.
Our hearts are always in the right place and will be advocates for our patients and will challenge (nicely!) with what they think is correct.
Wildgoose is the best xx
This team!!! No matter how hard the day, how stressful the shift…..I know that this team will have my back and support me every step of the way. As a team they don’t fall apart when the going gets tough, they pull together and stand stronger.
This team not only works well together but they strongly advocate for their patients to not only ensure they get the best person centred care but also to advocate for their needs with other members of the MDT and social care to improve the care given.
This year more focus has been put on team debriefs when needed and Mental Health supervision sessions once a month, by being able to better support the teams wellbeing with this we are also working much more closely with our Camhs colleagues and the Medical teams are getting involved so that they can have a better understanding of the challenges faced on the acute ward with Mental Health patients.
This team is not just the nurses, it is a wonderful supportive manager, consultants and Registrars who strive for the best for the patients, HCA’s who are passionate and caring, domestic staff who know the ward inside out, ward clarks who go above and beyond, play specialists who bring fun and creativity and a vast number of other MDT members who just make this team amazing.
Wildgoose is the most welcoming, friendly team I have ever worked in. Always supportive and go the extra mile to help and support each other. Always friendly and smiley and positive. No matter how my shift has been, I always leave with a smile on my face for being part of this wonderful team!
Wildgoose is a fantastic team. They pull together to meet the needs of their complex patient needs. They are supportive of each other keeps check on how the other staffs are coping. They come across some very challenging behaviour and take it all in their stride doing additional shifts to ensure the ward is safe. They also look after oncology patients helping them through diagnosis to treatment and sometimes terminal care. All the members of the team whatever their grade of job role are appreciated and valued. Well done Wildgoose
Wildgoose has to get my vote for team of the year! It is a joy to be apart of this team, everyone is so supportive, we work together to ensure our patients and families receive the best care! Not only does the team work collaboratively together but the enthusiasm and excellent communication shown by everyone is inspiring!
The team went through another tough few months, having the support from one another as well as management really showed what we are all about!
Due to these tough experiences it has brought the team even closer together. We aren’t just colleagues, wildgoose is a family! You realise what a fantastic team you have when each and every person is outstanding with lots of compassion
I’m proud to be a part of Wildgoose team!
My nomination goes to team Wildgoose for their exceptional teamwork this year.
The team has embraced another tough year with an unfortunate increase in long-term sickness and infilled maternity vacancy. This has caused a lot of extra pressure on the staff and shifts are often left short, but the team come together and Through their own resilience, tenacity and team ethos they provide excellent care to the patients and each other
Wildgoose team have dealt with the increase in patients admitted in mental health crisis and suffering from eating disorders. The team continues to adapt to these situations and support the young people as best they can by treating each patient as an individual, embracing diversity and always ensuring the voice of the child is heard
The Team are amazing at supporting new staff, preceptee’s and student nurses/paramedics and have recently received positive feedback around the support and learning opportunities the team provide.
The team has really worked hard on developing themselves and others by learning new skills and improving on skills they already have to provide best practice.
I have had the pleasure of being seconded into the ward manager position on wildgoose and Despite all the challenges this year the Wildgoose team have helped make my job easier and have been a great support to me.
Our ability to encourage and support each other is why I feel the fabulous Wildgoose team are deserving of this award.
Started working with the team after 2 years on the bank. They have welcomed me into the family and have been so supportive. This ward is a busy ward and we have to provide a lot of mental health. The team has each others back, and the family like atmosphere and support makes it so much easier when the days are hard. I love this team
wildgoose have an amazing team who always work together to provide an exellent service to both the children parents and carers dispite been short staffed and very busy at time . wildgoose offer support from outside services were possible and work along side teams to improve the care of our patient.
Wildgoose Ward should be recognised as Team of the Year for its outstanding commitment to patient care and collaboration. Our dedicated team consistently goes above and beyond to support one another and our patients.
Moreover, Wildgoose Ward has shown exceptional resilience in the face of challenges, especially during high-pressure situations. Our ability to adapt and maintain a high standard of care is a testament.
Wildgoose ward is a brilliant place to work. As a team we really pull through together when the times get difficult and acuity gets high. We support one another whilst having fun when working also. I am so grateful to be part of this Wildgoose family and thank everyone who has helped me settle and thoroughly enjoy working there the last 4 years.
Wildgoose Ward is often known across level 12 as a tricky ward to work on. We look after patients with a large mix of conditions which can sometimes be difficult but also very rewarding. Our staff support each other in a way that I have not seen elsewhere with both professional and personal matters. Our work often involves having to fight and advocate for those who cannot do so themselves. We have had many difficult times but we come together well every time to provide the best care possible. All staff members attend MDT’s to liaise with different professionals to ensure continuity of care and to provide timely and safe discharges. Our team is widely known across level 12 as the most nurturing to newly qualified nurses and the most supportive team, which is why I believe we deserve this nomination.
Wildgoose Ward is the definition of the word team. We all have a common goal which is to provide the best care for our patients and families and to do that we have to work together. Laura is our amazing manager who leads and supports the team, advocating for us when the ward has been challenging, helping clinically and boosting moral at times too. All our band 6 nurses bring experience, confidence and a willingness to teach and develop their skills to benift others. We have good communication skills and a mutual respect for each other. We also enjoy social events which help build positive relationships.
Love being part of Team Goose!
We are a ward that are incredibly supportive of each other from domestic staff right up to ward manager .. the past several years have been incredibly hard . We have have extreme circumstances that have pushed staff to their limits , meaning that we have had to rely on each other , be there to support , protect , defend each other when situations have become overwhelming . We have developed a close bond , and we meet problems together . We check up on each other . And whenever we can we enjoy having a good laugh together . Can’t imagine working with any other team
Woodcock
University Hospitals Plymouth NHS Trust
Woodcock ward are the epitomy and definition of the word team. They all look after each other better than I have ever seen of any team, in good times and bad. They work together cohesively and respectfully. Civility is key on Woodcock and every member of the team promotes civility and respect. Woodcock team show determination and resilience everyday working in a very highly stressful, ever changing environment and always with a smile on their faces.
If you’re looking for a more deserved winner, you won’t find one aside of Woodcock ward. It is a blessing every day to come in and work with such an amazing, positive, beautiful (inside and out) team. Regardless of the votes, Woodcock is already a winning team in my eyes as they are winning at providing an excellent, safe, effective environment for patients, their families and each other. The care they provide is outstanding, alongside being great people. I want them all to read what a wonderful team they are and how truly happy I am to be a part of this team.
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Torbay & South Devon NHS Foundation Trust:
Louisa Cary
Torbay & South Devon NHS Foundation Trust
We have had a difficult few years, being understaffed & navigating huge changes, but we will stand together as one & have pulled ourselves through it. I honestly have never worked in a more supportive, non judgmental team before joining Louisa Cary. Team in a million & so incredibly proud of us!
Louisa Carey Nursing Team
Torbay & South Devon NHS Foundation Trust
I have worked with this group of nurses over a number of years. I know them to be dedicated, hard working, empathetic and kind to all patients and families under their care. But this last year they have been utility exceptional. Nursing can always be challenging, but rarely more so than looking after young people with disordered eating. We have had unprecedented numbers of young people needing our care in this area. Leading to huge pressures on the nursing staff. At all times they have been professional, hardworking, dedicated and caring to our young people in this situation.
Despite high levels of patients sectioned and requiring safe holds. Consistently and warmly put patients and families cited excellent nursing care. Innovative in approach’s to an Individuals needs, inclusive to any underlying difficulty and showing a leading example to how this patients with the right care can make it back into the community. Whilst (most of the time, we are all human!) smiling and being amazing natured about it. Every time you had to you worked through what needed to be done to save those young people’s lives, and they were massively thankful for it. As am I.
Paediatric Emergency Department
Torbay & South Devon NHS Foundation Trust
I am delighted to nominate the Paediatric Emergency Department at Torbay for a PAFTA award, recognising their exceptional contributions to paediatric care through outstanding teamwork and advocacy.
The team at Torbay’s Paediatric Emergency Department exemplifies exceptional internal teamwork. Colleagues work seamlessly together, fostering an environment of collaboration and support. This cohesive approach not only enhances staff morale but also ensures that every child receives timely and effective care. Their commitment to shared goals and mutual respect is evident in their daily operations.
The department models exceptional interaction with other teams and the wider multidisciplinary team (MDT). They actively engage with medical, nursing, and allied health professionals to create comprehensive care plans that address the diverse needs of their patients. This collaborative spirit leads to better patient outcomes and reinforces the importance of holistic care within the healthcare setting.
The Paediatric Emergency Department is a steadfast advocate for children and young people. The team consistently strives to improve care delivered to patients and their families, implementing initiatives that enhance the overall experience in the emergency setting. They actively seek feedback from families and use this information to make meaningful changes, ensuring that the voices of patients and their families are heard and valued.
The team embodies the values of the RCPCH, demonstrating a commitment to integrity, respect, and professionalism in all their interactions. Their dedication to compassionate care and continuous improvement is reflected in their daily practice, fostering an environment that prioritises the well-being of every child.
The team within Torbay emergency department paediatric area have had a difficult few years with lots of changes of senior staff, team sickness, relocations of the area, working in areas not fit for purpose and the usual challenges that face all teams working in acute and emergency care. However, despite all of these challenges the team have continued to do their absolute best to advocate for their patients and their families and provide an exceptional level of care. This is demonstrated by almost daily positive social media compliments from parents highlighting the level of care and compassion from the staff towards both the children and their families as well as frequent compliments being sent directly to the area and the exec team. The team now beginning to find themselves in a more stable place and are making huge progress in teaching, training, safety and resilience and have great plans for the future. It is inspiring to see a team who despite so many challenges remain upbeat and positive in their desire to make emergency care for children the best it can be.
Torbay Paediatric ED nurses share a common goal to provide the highest quality of care to the patients.
Internal teamworking: Nurses have their own work stream to improve the care provided; mental health lead, feedback lead, sharing best practice . The team have moved into a new environment, taking on new working processes, Band 6 nurses taking on more of a oversight managerial role, requiring closer working with adult nursing lead, embracing change. The team demonstrate exceptional teamworking; regular huddles to ensure continuity of care, communicating ideas to improve services such as introducing prepared grab boxes (seizures, DKA, sepsis) and the flow of CAMHS patients via early referrals if medically suitable on admission.
Interaction with MDT: They strive to improve working relationships with the children’s ward, enabling ward nursing staff to experience shifts in Paeds A&E to become more familiar with each other but also to encourage awareness for the ward of the procedures and stressors of the department. Adult staff receive supernumerary support from nursing staff to ensure a competent flexible workforce to improve the service that we can provide to CYP and parents. The team model exceptional interaction with wider MDT, for example early referral to specialities, also advocating for the right care for the patient.
Advocates and improves care: Led by a passionate band 7 lead who is proactively working with other seniors within the hospital to make change, nurses advocate in an environment where they are often the paediatric expert, working with junior doctors who may be inexperienced in paediatric care, advising them of policies or procedures. Nursing skills have been developed to support medical staff such as PGD of salbutamol and auscultation of chests but also to initiate treatment early for patients to enable timely care.”
“Over the last few years this team has experienced a lot of challenges and changes. But the team comes together naturally and support each other constantly. The team work together to enhance the department and are all extremely passionate. The goal of the team is to enhance the department for the benefit of the patients and their families.
I have been welcomed into the team and I’m really proud to be part of the paeds ED family.
Since the many changes in the emergency department, the team look to be endlessly thriving. Each member of the team have been doing their part to ensure that they not only deliver the best care possible, they have been working to make improvements to the department and the general experiences of patients and their families. There have been many compliments by both patients and other teams to the positive changes that have been made, and I look forward to see what they do next.
Play Team
Torbay & South Devon NHS Foundation Trust
As a team they spread joy across the wards and bring smiles to the children and families when they most need it. The patience they show ensures every child can leave feeling as positive as can be. They work seamlessly as a team embracing every part of children’s health.
Special Care Baby Unit
]Torbay & South Devon NHS Foundation Trust
Through a difficult and challenging year the team have continued to work together to build strong relationships with parents and professionals. This small speciality team go above and beyond to make sure people feel included, supported and safe. They are there for each other and make SCBU a wonderful place to work.
Speech, Language and Communication (SLaC) Team
Torbay & South Devon NHS Foundation Trust
The SLaC team in Torbay and South have been through multiple changes linked to staffing and operational changes this past 18 months. Throughout all of it the team have remained positive, resilient and have kept the child and family at the centre of all decisions.
The team are very innovative and will actively seek new evidence and implement new intervention ideas to better serve the children, families and environments around the young people. They do this with a high level of professionalism ensuring all information is given in an accessible way ensuring outcomes are monitored regularly.
The team is strong and resilient and support each other in a way that is not always seen in teams. The team have adopted a solution focussed approach to any sticking points and this means everyone’s voice is heard no matter who they are, their job roles or bandings. This means everyone shares the accountability and they fully understand their roles and the bigger vision.
There is a huge focus on wellbeing with team members arranging wellbeing days, support drop ins and focussing on positive feedback. The team are coping in difficult times but come through knowing that the team is united.
The team focus on delivering the best possible care and balance the need of the child, family and wider environment. Feedback from sessions and the settings the children are in is always positive and, if needed, problems are solved quickly.
On the ground it may appear that the team are just doing their job but, they go above and beyond daily to ensure the children and families are given the highest standard of care and, they support each other creating a strong and supportive team.
Torbay Paediatric Team
Torbay & South Devon NHS Foundation Trust
Such a welcoming and positive team. Torbay Paediatrics and Neonates is full of excellent, friendly and inspiring people that go about their daily job not realising how lovely they are. They advocate for their CYP and really want to improve their care. it is a team that work in an area with multiple challenges for example high levels of social deprivation and safeguarding and then a huge number of holiday makers. There are also a large number of non trainees on the rota which makes for a top heavy approach to supervision yet the consultants always seem to be approachable and friendly despite the extra work load. The MDT whilst understaffed are always keen to help. Torbay is a team full of helpful and friendly people who give so much to their department and CYP.
Torbay Security Team
Torbay & South Devon NHS Foundation Trust
This nomination is for the amazing security team at Torbay Hospital.
We have faced a number of extremely challenging situations on the children’s ward in recent years, but particularly 2024.
The security team have gone above and beyond any description within their roles to keep our children and young people safe.
This has included flexing and overlapping their shifts so that there were sufficient numbers to support the ward at specific times.
Their professionalism and skill has been astounding. But far more importantly they have managed each and every challenging situation with compassion and kindness. This has been noted by children, their families, ward staff and the CQC on an unannounced visit.
The interactions between security and a children’s ward are often traumatic for everyone involved, but they have universally impressed us and are hugely valued. Thank you for your hard work, talent, and above all compassion for young people in the worst kinds of distress.
Back to all categories
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We use the nomination text and categories as provided by those who submit the nomination.
If there are any issues with the nomination pages (errors, people placed in the wrong category or any other concerns) please email s.janoff@nhs.net
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We will use the following criteria for creating the shortlist and choosing the final winner:
JUDGING CRITERIA
1. Demonstrates exceptional internal teamworking
2. Models exceptional interaction with other teams and the wider MDT
3. Advocates for Children and Young People and strives to improve care delivered to patients and families
4. Embodies the Values of the RCPCH*
PAFTAs 