This is the list of Non Clinical Staff Award nominees. This includes roles such as domestics, secretaries, managers and rota coordinators, who may not have direct contact with patients, but make a priceless contribution to patient care.
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Tracie Angel
Works at North Devon District Hospital
Tracie is always positive and professional — a real asset to the paediatric team at NDDH. She demonstrates the NHS values daily through kindness and teamwork
Louise Baker
Works at Royal Devon & Exeter Hospital
She is friendly, and always with kind attitude, Louise is always willing to help and make sure that everything are clean.
She is a great domestic and we are lucky to have her as part of the Bramble team.
Jackie Ball
Works at University Hospitals Plymouth
Jackie is the heartbeat of CAU. Her organisation, thoroughness, and attention to detail ensure that the unit runs seamlessly every day. Her dedication ensures that every child and family receives a smooth, supportive experience from the moment they arrive.
Jackie is a joy to work alongside. She treats every member of the team with warmth, respect, and genuine kindness, creating a welcoming and positive atmosphere. Her friendly, approachable nature makes it easy for colleagues to feel supported especially when CAU is busy. Jackie is the font of all knowledge on CAU, there is nothing she does not know, she is more than a ward clerk—she is the heart of the unit. Her kindness, skill, and unwavering support make a real difference every day, and she is thoroughly deserving of this recognition.
It is a pleasure working with her, you know when she’s on shift she will make you laugh and smile, making those difficult shifts that little bit easier!
Christine Banks
Works at Torbay & South Devon
Well what can I say about Chris- what an absolute legend! Chris is one of our play specialists and is the absolute back bone of paediatrics in Torbay.
Chris is amazing at her job and is loved by staff, children and their families. She does always does everything she can to ensure children coming into hospital feel safe and happy.
She goes above and beyond in her role frequently and is absolutely instrumental in a big project we have running currently helping children to swallow tablets, spending hours filling placebo capsules with sugar strands.
Thank you Chris for always being amazing.
Cara Bennett
Works at Royal Devon & Exeter Hospital
Cara is an amazing and invaluable member of the Bramble team. She has worked for many years as a Play Specialist, and her skills, compassion, and caring nature have made a tremendous difference to the many children she has supported during their hospital journeys.
Cara works closely with patients, providing toys, activities, and creative play to make their stay in hospital brighter, more positive, and far less stressful. A huge part of her role involves providing distraction during procedures that can be frightening or overwhelming for children. Having worked alongside her for years, I have seen first hand the significant impact this has—her presence transforms challenging moments into manageable ones, creating a better experience for both children and their families.
She takes the time to truly get to know each child, understanding what works best for them and adapting her approach with patience and insight. Cara collaborates closely with the nursing team to help children overcome needle phobias and anxieties about the hospital environment, and it is wonderful to see these young patients develop confidence and trust over time with her support.
In addition to her work on the ward, Cara supports children in outpatients who need blood tests, including those with additional needs, ensuring they feel safe, understood, and cared for. She also works tirelessly to make the ward a brighter and more engaging place—decorating the environment, organising activities, and fundraising to improve the experience for everyone.
The children trust her deeply and genuinely look forward to seeing her when they come into hospital. Her dedication, creativity, and compassion have enriched Bramble Ward for many years, and she is truly deserving of recognition.
For all her hard work, commitment, and the countless young lives she has touched, I wholeheartedly nominate Cara for this award.
Tanya Burton
Works at Torbay & South Devon
Tanya is a huge support to the Louisa Cary team, always has a smile on her face & is a little ray of sunshine.
It is with great enthusiasm that I nominate Tanya for a PAFTA. Tanya is an invaluable member of not only the ward clerk team but our team as a whole, working across both the ward and assessment unit, where she consistently goes above and beyond to ensure that children and their families feel informed, welcomed, and cared for throughout their hospital journey.
Tanya demonstrates exceptional teamwork and dedication to her job every single day. She is the first to offer support to her colleagues – whether clinical, administrative, or managerial – and is often described as the “go-to” person by staff across the department. Her knowledge of systems, workflows, and people is unparalleled, and she generously shares this expertise to keep everything running smoothly, especially during busy or high-pressure periods.
She also exemplifies effective interaction across teams. Tanya seamlessly coordinates with nursing staff, doctors, allied health professionals, and external teams to ensure patients are booked appropriately, transfers are well-managed, and communication is never lost between departments. Her ability to connect people and information is instrumental to the smooth running of our services.
Most importantly, Tanya is a powerful advocate for children and their families. She takes the time to speak with worried, frustrated, and occasionally cross or rude parents, updates them on what’s happening, and ensures they feel heard and supported. Her empathy and dedication often transform what could be a stressful hospital visit into a more reassuring and humane experience.
Tanya is a vital member of our team – her presence lifts the team, improves patient experiences, and models exactly the kind of values we hope to uphold in paediatrics. She is truly deserving of this recognition
Wow what can I say! Tanya is amazing. Tanya is a ward clerk working on Louisa Cary and SSPAU at Torbay. She is the most hard working ward clerk I have met, not only does she fulfil her own work but goes above and beyond to support her ward clerk colleagues in their work to enable them and empower them by setting an excellent example and by answering their questions and teaching them all the skills needed even if she has to go over things many times. Not only is she a support to her admin colleagues but is a great support to her clinical colleagues to, she is has incredible intuition and is able to spot even the most subtle indication that someone is struggling and is always there with a listening ear or a cup of tea when needed. She is a wellbeing buddy and has recently expanded her wellbeing buddy tasks to supporting ‘wellbeing conversations’ a group session to allow dedicated time for all staff to come and talk. I don’t know what we would do without her excellent leadership skills and her caring nature, she is also a ‘right laugh’ and makes my shifts a whole lot better.
Every ward needs a ward clerk like Tanya – in fact we often end up having to share her with SSPAU!
She came into the role a little quiet and shy but has quickly gelled with the team, becoming a natural leader with a fantastic knowledge of the role and incredible attention to detail.
Even when her to-do list is becoming longer by the second, she never appears stressed and will still take a moment to help others with something, to speak to a parent or to make the nurses a cup of tea!
She always appears happy and cheerful, and loves to chat but somehow still manages to get the job done to a very high standard, even when distracted by lots of questions and jobs being asked of her.
Tanya will often work extra hours or cover gaps in the rota to ensure business continuity, consistently with a smile and “no problem!”. She ensures we always have the records we need, that notes are prepped and filed efficiently and quickly, we have plenty of labels, name bands, admission packs made up for incoming patients on SSPAU – in fact sometimes we joke she is too efficient because she’s filed the notes for return to storage before the nurses have had chance to write in them!
Not only is she brilliant at her job, she also makes the team feel valued and supported. She has wonderful interpersonal skills and is able to sense if any of the team aren’t quite themselves, and is always there with a cup of tea and a cuddle, willing to listen and do anything she can to help.
It is a genuine pleasure to nominate Tanya for the Non Clinical Staff Award. Tanya is truly at the heart of the department as the ward clerk on Louisa Cary and SSPAU — an exceptional professional who combines efficiency, empathy, and forward thinking in everything she does.
Tanya demonstrates excellence in her role every single day. She manages the fast-paced demands of the ward with calm capability, organisation, and a smile. Her ability to stay on top of busy workloads while maintaining accuracy and compassion sets a standard that inspires those around her.
She is incredibly supportive of her colleagues, always ready to help, guide, and encourage others. Tanya’s forward-thinking approach means she is often one step ahead — anticipating needs, finding solutions, and helping the team to work more effectively. Her positivity and proactive mindset keep the ward running smoothly, even in challenging circumstances.
Tanya truly embodies the values of the RCPCH — excellence, integrity, equity, partnership, and innovation. Her professionalism, kindness, and unwavering commitment to both families and the team make her an invaluable member of our service.
Tanya’s dedication and heart make her a truly deserving nominee for non-clinical staff award. The Play specialist team will be lucky to have her on their team.
Tanya is an exceptional ward clerk for paediatrics in Torbay. She is dedicated to her role and always has a smile on her face, making her an absolute pleasure to work with. She can solve any admin mystery from missing notes to wrong appointments and will go above and beyond to solve things to enable both the smooth running of the department and unfaltering ensuring the child and family have the safest and best care. Not only does she excel in her main role, she is also instrumental to the running of the Kidmed pill swallowing programme, working far beyond her role. Thank you Tanya- you are truly amazing!!
Stephanie Camdenentwistle
Works at Royal Cornwall Hospitals
Appreciation for Our Wonderful Play Specialist, Stephanie
Stephanie is an absolute star when it comes to creating joy, comfort, and confidence through play. Her ability to connect with children — and their families — is truly special. She brings compassion, creativity, and calm to every interaction, turning even the most anxious moments into opportunities for laughter and learning.
Whether she’s organising engaging activities, offering a listening ear, or helping children understand what’s happening around them, Stephanie always goes above and beyond. Her dedication makes a real difference every single day, helping young patients feel safe, supported, and empowered.
We’re so lucky to have Stephanie on our team — her energy, kindness, and expertise make our environment brighter for everyone.
Abby Clark
Works at Royal Devon & Exeter Hospital
Abby is a fantastic and much-valued member of the Bramble team. She joined during Covid, which was an incredibly challenging time when the ward environment was very different and constantly changing. Despite this tough start, Abby adapted quickly to the needs of the ward and the children, and over the years she has grown into an exceptionally skilled and compassionate Play Specialist.
Abby works closely with children and their families to find the best ways to support them, helping to make hospital a less intimidating and more positive experience. She takes the time to truly get to know each child, discovering what they enjoy and what comforts them. Because of this, the children trust her deeply and look forward to seeing her when they come into hospital.
She collaborates wonderfully with the nursing team, offering support during stressful situations and helping children build trust in the nurses and doctors. Through her patience, creativity, and consistency, she has helped many children overcome their fears and develop confidence in the care they receive.
Abby makes a huge difference to the children on Bramble and to the staff who work alongside her. She is an amazing part of the team, and Bramble is incredibly lucky to have her.
For her dedication, skill, and the positive impact she has on so many young patients, I am delighted to nominate Abby for this award.
Pat Cork
Works at University Hospitals Plymouth
Pat is a little pocket rocket! As part of the NICU tech support team, she ensures the unit is kept clean and tidy, well stocked and equipment cleaned. Nothing is ever too much trouble for Pat, she is always willing to help the team and maintains a friendly attitude at all times. Pat supports her colleagues both within the tech support team and the wider unit, and is a much loved member of the team
Hannah Crosswaite
Works at Royal Cornwall Hospitals
Hannah is one of our ward clerks on Polkerris Ward; she is incredibly helpful and utterly indispensable! No matter how busy the unit is, how many notes need sorting or how many times families are buzzing at the door, Hannah always maintains her calm, unflappable manner. She is ever ready to support the medical team with administrative tasks, even when these are not necessarily within her job role, but she will always endeavour to assist in whatever way she can. Her popularity with the team is demonstrated by the number of colleagues of all disciplines who will stop by her desk throughout the day. I hope she realises what an asset she is to the ward and what a difference it makes to our patients to be greeted by someone so friendly!
Hannah is an outstanding member of our team who consistently goes above and beyond in her role as ward clerk. She provides exceptional support to patients, families, and staff, and is known for her professionalism, warmth, and dedication.
Hannah treats everyone she encounters with fairness and respect, creating a welcoming and inclusive environment on the ward. Her friendly and compassionate approach is particularly important as she is often the first point of contact for children and families arriving at the hospital—many of whom are feeling anxious or overwhelmed. Her presence offers comfort and reassurance, making a significant difference to their overall experience.
Despite the demands of her administrative responsibilities, Hannah is always willing to assist in other areas. She frequently supports the nursing team during busy periods, helps with practical tasks such as cleaning beds, and ensures patients and carers have food and drinks when needed. Her ability to balance these responsibilities while keeping her core duties up to date is a testament to her strong work ethic and excellent time management.
In addition to her clerical duties, Hannah is currently completing her Health Care Support Worker (HCSW) competencies. When her administrative workload allows, she actively contributes to the wider team, further demonstrating her commitment to patient care and professional development.
Hannah consistently demonstrates pride in her work, shows initiative, and strives to improve both personally and professionally. She is open to feedback, regularly seeks ways to enhance her performance, and remains dedicated to delivering the highest standard of care and support.
Her contributions are invaluable, and it is no exaggeration to say that our ward would not function as effectively without her. Hannah is truly an asset to the team.
Amelia Cutts
Works at Royal Devon & Exeter Hospital
Amelia is an absolute joy to work with and truly demonstrates excellence in every aspect of her role. She is always willing to lend a helping hand to anyone who needs it, approaching every task with a kind, warm, and friendly attitude that brightens the ward. Her constant willingness to go above and beyond—whether it’s answering phones, opening doors, or managing the many small but vital tasks that keep everything running smoothly—makes a real difference to the whole team. Amelia’s interactions with colleagues are consistently positive and supportive; she empowers and encourages others through her reliability, thoughtfulness, and genuine care. No matter what challenges she faces personally, she continues to give her all with grace and a smile, showing true resilience and dedication. She embodies the values of the RCPCH through her compassion, professionalism, and commitment to helping others. Amelia’s warmth, empathy, and those signature comforting hugs make her a deeply valued and much-loved member of the team.
Clare Davis
Works at Torbay & South Devon
Clare goes above and beyond to treat staff like human beings, and to make the rota work around their personal lives. She has a wonderfully “can do” attitude that makes you feel valued and supported. Thank you!
Lisa Dyer
Works at University Hospitals Plymouth
Lisa Dyer is an absolute star whenever she’s on shift in the Children’s Assessment Unit. She keeps everything running smoothly — coordinating patient flow, managing calls, answering family queries, and supporting clinical staff in whatever way is needed. She’s organised, reliable, and always steps in wherever the team needs her, making busy and unpredictable days feel far more manageable.
Lisa is incredibly flexible and goes above and beyond without fuss. She has a knack for knowing exactly where to help and how to support both staff and families. She’s approachable, kind, and genuinely friendly, putting children and families at ease and creating a welcoming atmosphere. Her jolly, chatty personality also lifts the team’s spirits, and I personally enjoy talking to her about everything from weekend plans to holidays — it’s a small but meaningful way she helps relieve stress on a busy day.
She treats everyone — colleagues, children, and families alike — fairly and with respect, valuing individual differences, perspectives, and contributions. She listens carefully, responds thoughtfully, and ensures everyone feels heard and supported. Her inclusive, respectful approach helps create a positive, collaborative environment for both staff and families. Lisa is dependable, proactive, and always ready to pitch in wherever needed. She is an outstanding member of CAU and fully deserves recognition as Non-Clinical Staff of the Year.
Helen Elliot
Works at North Devon District Hospital
Fantastic to work with. Keeps the consultants and secretarial team ordered and organised. Does this in a kind and calm manner. She knows the system and gets “people”.
Gill Etherington
Works at Torbay & South Devon
She’s just an AMAZING person! I just want to make sure that Gill gets the recognition she deserves for her incredible dedication and hard work. Gill and her amazing colleagues really are the unsung hero’s of Torbay Child Health. It’s hard to know where to start on Gill’s good qualities, she is the most organised, helpful and proactive colleague. She makes all of the consultants she works with lives so much easier. She is always one step ahead. She never stops working and is also always ready with a smile and a laugh, she knows how to see the funny side and brings a smile to your day. I really don’t know how I would manage without her and I know my colleagues feel the same. She helps patients and families daily and I have lost count of the number of times families have commented on the fact that they had spoken to Gill who explained everything to them and how much better they felt for it.
Gill, we think you’re great and can’t say thank you enough or tell you enough, how grateful we are for everything you do and how brilliant you are! Thank you!
An excellent, empathetic and adaptive team player who always offers her best for a child or young person.
Gill demonstrates excellent professionalism with an attention to detail and always goes above and beyond what is expected. From answering telephone calls, picking up messages, managing patients and families’ expectations with waiting lists are some of the complex roles that Gill does with ease.
She is also excellent at suggesting balanced and sensible changes to an existing practice with the best interests in mind of the medical team and the patients which reflects her maturity and experience. Her dedication, self- confidence, resilience and perfection makes her a great role model.
An excellent, empathetic and adaptive team player who always offers her best for a child or young person.
Gill demonstrates excellent professionalism with an attention to detail and always goes above and beyond what is expected. From answering telephone calls, picking up messages, managing patients and families’ expectations with waiting lists are some of the complex roles that Gill does with ease.
She is also excellent at suggesting balanced and sensible changes to an existing practice with the best interests in mind of the medical team and the patients which reflects her maturity and experience. Her dedication, self- confidence, resilience and perfection makes her a great role model.
Karen Evens
Works at University Hospitals Plymouth
Karen is an exceptional ward clerk on Wildgoose Ward and a true asset to Level 12. Her work is consistently outstanding, and nothing is ever too much trouble for her. She demonstrates remarkable dedication and professionalism in all that she does.
Karen works seamlessly with the nursing staff, medical team, and administrative colleagues, fostering a positive and collaborative atmosphere. She is friendly, approachable, and always willing to go the extra mile to support patients and their families, ensuring they feel welcomed and cared for.
She is also an excellent teacher, sharing her knowledge and skills generously with others, which greatly contributes to the smooth running of the ward and the development of her team.
Karen truly embodies the values of the RCPCH—showing compassion, respect, integrity, and a commitment to excellence in everything she does. Her contribution to the ward is invaluable, and she is highly respected by all who work with her.
Stephanie Eynon
Works at Royal Devon & Exeter Hospital
Steph is a valued member of the team on Bramble, if she can do anything for you she will even if she doesn’t know how she will give it ago! Steph you make a huge impact on the ward we would be lost without you.
I don’t know how bramble ran before Steph!
The coordinators right hand person. She’s the go to for everything, if you don’t know the answer Steph does or will help you to find out.
She’s so friendly, organised and kind. A massive support to anyone on bramble who helps to coordinate and organise the care of the children and young people we look after.
Willing to help by taking pressures off the nurse in charge by doing admin, making phone calls or attending meetings so the nurse in charge is free to help manage on the shop floor.
Always professional and well spoken. Always happy to give a listening ear and has a great sense of humour needed in stressful times. Thank you Steph, it’s a pleasure working with you.
Hilary Gregory
Works at University Hospitals Plymouth
Hilary is the admin lead for the community nursing team. Hilary is dedicated and hard working. She never has a cross word and will try to brighten a bad day by breaking into song. Hilary never complains when constantly disturbed by the team. She organises all the consumable orders for our patients and the parents love talking to her. Hilary does not stop from the moment she arrives at work until she leaves. We would be lost without her.
Alan Grieveson
Works at Royal Devon & Exeter Hospital
Allan doing an amazing job as Housekeep He always gone above and beyond to ensure the staff and patient have the help they needs. Nice to have you on the Bramble team.
Ellen Harraway
Works at Royal Cornwall Hospitals
Ellen is one of our ward hostesses on Polkerris Ward. Ellen quietly and calmly goes about her day without any fuss however she is an indispensable and much valued member of the team. She is very well regarded amongst the nurses, and patients often feed back how kind and attentive she is. Her kitchen is always organised and spotless! Nothing is too much trouble for Ellen- patients with complex needs or dietary requirements will all be catered for and she will personally sort out any issues quickly and efficiently with kitchen supervisors. Thank you Ellen!
Julie Hewitt
Works at University Hospitals Plymouth
Julie is such a lovely lady! She’s enviably efficient and really excellent at her job. For the junior medical staff who can sometimes be a bit at sea navigating outpatient work and admin she is a guaranteed source of help and wisdom, provided with a smile and a kind word no matter how busy she is or how ridiculous the question! Thank you Julie for all your support.
Kirsty Hutchins
Works at University Hospitals Plymouth
Kirsty is a real asset to our CEW (complications of excess weight) team in Plymouth. She is dedicated, organised and patient. She recognises the importance of making all staff feel supported within the team. She takes initiative in an environment that is often in a state of change as our service grows and develops in different ways. She approaches work with good humour and positivity always. We are very lucky to have her!
Katie Jenkins
Works at North Devon District Hospital
A great manager. Personable and fair. Keep up the good work.
Sarah Luscombe
Works at University Hospitals Plymouth
Sarah is an amazing team member who manages to stay calm and controlled even through challenging situations. She adapts really well to her surroundings and is always willing to help others if needed
Archie Mcdonald
Works at University Hospitals Plymouth
I’d like to give a huge thank you to Archie for the consistently outstanding support he provides in his role as a receptionist in the Emergency Department. Archie is not only brilliant at his job—efficient, organised, and always calm under pressure—but he also plays a vital role in creating a welcoming and supportive environment for patients, families, and staff alike.
What truly stands out is the way Archie goes above and beyond to support the paediatric team. He is always approachable, helpful, and understands the unique challenges that come with caring for children and their families in an emergency setting. Whether it’s helping to coordinate care smoothly, communicating clearly with families, or simply offering a reassuring presence at the front desk, Archie’s contribution makes a real difference.
Even though Archie isn’t in a clinical role, the impact he has on the patient and staff experience is genuinely invaluable. He is a key part of our team, and we’re incredibly grateful to work alongside him.
Archie Embodies the values of RCPH in his work
Thank you, Archie, for everything you do—you’re truly appreciated
Archie is a valued member of the paediatric emergency department team. He offers help above and beyond his job role to ensure we as a team feel well supported and our patients and families are cared for. He plays a vital role in supporting our families and patients whilst they wait in the waiting area – even going as far as making sure everyone has received food and water during long waits. He never sits still for long and is always helping us with cleaning, tidying and preparing the area’s for the next patients. Archie embodies the values of the RCPCH by taking pride in his role and always treating everyone with respect. We are so fortunate to have Archie as part of our team.
archie keeps everything organised, reliable, and efficient, helping the whole team deliver the best care possible to children and families. Their attention to detail and strong work ethic make a real difference every day.
he makes the workplace a better and more supportive environment for everyone.
archie shows compassion, integrity, teamwork and dedication to the paediatric emergency department and follows the values of the Royal College of Paediatrics and Child Health (RCPCH)
By checking in patients efficiently and keeping clear, accurate records, archie makes sure we all have the information we need to care for children quickly and safely
Archie consistently demonstrates excellence in every aspect of his role. His dedication, attention to detail, and proactive approach ensure that the team operates smoothly and efficiently, providing vital support to colleagues and patients alike. He builds strong, positive relationships across the department, treating every colleague with respect, kindness, and professionalism. Whether providing guidance, sharing knowledge, or offering practical support, he creates an environment where colleagues feel confident, motivated, and valued. His contribution directly enhances team performance and wellbeing. Archie embodies the values of the RCPCH — compassion, integrity, respect, and dedication to the care and support of children, young people, and their families.
Katie Morris
Works at University Hospitals Plymouth
Katie is just amazing. Not only is she an incredible team lead she is also a wonderful person. She has been such a huge support to me and the allergy team this year, I can’t thank her enough for everything she does.
Neil Schofield
Works at North Devon District Hospital
Excellent manager for Women and Children’s Division. Hard working, efficient, accommodating, always cheerful!
Neil has led the paediatric department at North Devon for many years with dedication and commitment. He has an “open door” ( – actually shares his office with consultants and nurses – ) and is (almost) always available for big and small chats and discussions of issues, – unless he is caught up in e-meetings.
He works endlessly, and frequently leaves the office even after me. But Neil has not yet fully embraced the idea of looking after himself by not starting new jobs after 6 pm despite my attempts to teach him this concept.
Otherwise the wellbeing of individuals and the department is at the centre of his heart and work.( he has to look a bit more after his own life-work balance, as mentioned).
He is inventive when trying to find solutions to improve paediatric services with ‘higher’ management and amongst all staff groups.
He worked very hard on overturning prejudice and misunderstanding: The fact that millions of grockles come to North Devon for holidays and wellbeing has not yet filtered through to paediatric school or the RCPCH strategy papers – there remains a shortage of people appreciating this and combining the beautiful country- and water-side with a fulfilling career in a loavely paediatric department. The planned changes in the physical environment (NEW Hospital (ehmhm)) are also bearing his input, although they seem too long away – not your fault Neil!.
He is full of praise for what we achieve, even when I am downhearted and desperate to dump it on his desk.
Best of it: he shares my enthusiasm for cycling and there is always time for a good chat and moan! (weather, gadgets, car drivers, …..) or a grin about the latest gridlock in down town!
Best manager I worked with! – sorry that you had to go (partial retirement), but I hear you will be back to sell as ambient AI!
For giving his all to make a better service. He has been service manager not once but twice. He is the first in the office & the last to leave. He works hard to make the service better & never gives up working towards it. He is taking partial retirement & leave the service stronger.
For his work over years managing and supporting the NDDH paediatric and neonatal departments
Heather Smith
Works at Royal Cornwall Hospitals
Well what can i say about Heather. I really could not do my job without her, she is my rock. Heather every single day goes above and beyond for the care of paediatrics patients (and me!!). She is outstanding. She is second to none for her organisation and dedication. She works on evenings and weekends to ensure nothing slips through the net, and on many many many occasions she has been the safety net that catches everything. All of what she does has the best interests of the patients at heart – from calling them, getting important letters out on time, to ensuring nothing is missed. She is unbelievably dedicated, i cannot believe there is a better secretary.
Throughout all her work she is also incredibly personable. Not only to me; many times we enjoy at coffee and a catch up, be it about work, cats, horses you name it! but also to our wider and developing team she is the support behind and in front of the scenes. Everyone loves her. My patients are always completing how wonderful she is and she is!
Even though she is going through an uncertain time herself, she is spearheading the campaign and inspiring others. Her passion, experience and love for the work supports and encourages her team like no one else can. I cannot imagine my work without her – how lucky was I to be allocated her. We are the best team!
Thank you for all you do for me, the patients and our team! we are also here to support you
Alison Squires
Works at University Hospitals Plymouth
Ali plays a vital but often unseen role in keeping our neonatal unit running smoothly. Her dedication goes beyond the scope of her role. Ali ensures that the neonatal unit is fully stocked with the essential equipment and supplies our smallest and most vulnerable patients depend on. They consistently go out of their way to check what’s needed, anticipate problems, and ensure everything is ready for the clinical team before anyone even has to ask.
Her proactive attitude and attention to detail mean that doctors and nurses can focus fully on patient care, confident that we have stock and clean equipment ready to use when needed.
Ali is reliable and has genuine care for the neonatal team and families. Every action—no matter how small—can make a real difference in the lives of the babies in our care. Their behind-the-scenes work is a cornerstone of the unit’s smooth operation, and the team’s gratitude for their commitment cannot be overstated.
Ali is a fantastic member of our team and we are grateful for the work she does.
The neonatal unit couldn’t function as effectively without Ali’s tireless support. They truly deserve recognition for the outstanding difference they make.
Nina Stanton
Works at North Devon District Hospital
Works hard to support the paediatric and obstetric rotas. Thank you for all that you do!
Iwona Stelter
Works at University Hospitals Plymouth
She is the cook for the pediatric ward and spends time feeding all of the children and cooks some delicious food! She is kind, respectful, humble but her job is so important. A lot of these children come on to the ward for days and having a nice meal means the world to these patients and families. Her role needs to be appreciated.
Sarah Tickle
Works at Royal Devon & Exeter Hospital
The most amazing rota coordinator ever
Victoria Turner
Works at Other (please specify in nomination)
Works for Cornwall foundation trust, Children and young peoples eating disorder service: Vicki has such a positive attitude towards her work and it is clear she enjoys her work. She is always on hand to support with any administrative tasks and goes out of her way to make clinicians lives easier and this does not go unnoticed. Vicki has been with the team less than a year and it feels like she has always been with us she really embodies the values and beliefs we collectively hold as a team and we value her contributions to our work family. in fulfilment of their work.
Emily Walker
Works at Royal Cornwall Hospitals
Coming into a new role for Paediatrics and manging the team in the booking office incredibly, enforcing new improved processes, communication with the secretaries and service managers is beyond compare.
Becky Watson
Works at Royal Devon & Exeter Hospital
Becky is the definition of all judging criteria mentioned. She strives for excellence and no task is so small. No matter how busy she is she will find the time to help with your query, and if she doesn’t know the answer she is sure to direct you the right way.
She is supportive, kind, caring and so knowledgeable. She is a vital member to our NNU team! we would not be able to function without her expertise and support to maintain the equiment!
Thankyou becky! you’re amazing
Michelle Weeks
Works at University Hospitals Plymouth
Michelle is a valued member of the ED team, always going above and beyond to ensure the department runs to the best of its ability. She consistently checks in on Paeds when sometimes we can be forgotten.
Michelle, your attention to detail and maintaining our area truly makes a difference and does not go unnoticed. You often complete tasks beyond your role expectations with willingness and enthusiasm, nothing is ever too much. From making sure that linen is stocked and the fridge is full to ensuring that the department in tidy, your strong work ethic and drive to improve the department ensures that patient care is not delayed as well as there basic needs being met.
Michelle, you encourage, empower and support others within your team, by leading by example which it vital to the high standard quality within healthcare and embodies the values of the RCPCH.
You interact and support multiple members of the multidisciplinary team with ease and are approachable and always will to help.
Thank you for all that you do, we are so grateful.
Millicient Wolstencroft
Works at University Hospitals Plymouth
Millie is a fantastic ward clerk. She always greets families and staff with a warm smile and encouraging attitude. No job or task is ever too much of an ask and she is always seeking opportunities to develop and provide ways to make a difference. She is respectful and kind and takes the time to show staff new technologies so they can better their understanding and be more self sufficient in the future.
Millie is always happy to help with anything required on NICU. She is the first person that most of our families meet daily and she always greets them with a smile. Millie often knows what you need her to do before you have even asked her and is a vital member of the staff on NICU.
Millie deserves recognition for her exceptional dedication, enthusiasm, and compassion as a Ward Clerk on our Neonatal Intensive Care Unit.
From the moment you step onto the unit, Millie’s approachable presence is both reassuring and uplifting. Her warm smile and positive attitude set the tone for a supportive and compassionate environment, not only for her colleagues but also for the families navigating the most challenging moments of their lives. She consistently goes above and beyond her role, offering a helping hand wherever needed, whether it’s assisting with administrative tasks, supporting clinical staff during busy periods, or simply being a calming, friendly presence for parents and loved ones.
What truly sets Millie apart is her unwavering kindness and empathy. She takes the time to get to know each family, remembering names and personal details that make people feel seen and valued. Her ability to comfort anxious parents with a few gentle words, a listening ear, or by going above and beyond is nothing short of extraordinary.
In recent times there have been frequent comments about how hard she has worked and how grateful we are for the work she does.
Her enthusiasm for her work is infectious, and her willingness to help—no matter the task—is an inspiration to the entire team. Millie is an integral part of the NICU, embodying the values of compassion, teamwork, and excellence in everything she does.
For her dedication to making the NICU a more welcoming, efficient, and caring place, I wholeheartedly nominate Millie for this PAFTA. She is truly deserving of recognition for the incredible difference she makes every single day.
Li Zhan
Works at Royal Devon & Exeter Hospital
She is friendly, positive and always with kind attitude with patients, families and staff.
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We use the nomination text and categories as provided by those who submit the nomination.
If there are any issues with the nomination pages (errors, people placed in the wrong category or any other concerns) please email s.janoff@nhs.net
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We will use the following criteria for creating the shortlist and choosing the final winner:
- Demonstrates excellence in fulfilment of their work.
- Demonstrates excellence in their interactions with colleagues.
- Empowers, enables and encourages their colleagues through their work.
- Embodies the values of RCPCH
PAFTAs 