This is the list of HCAs, Nursery Nurses and NAs, who were nominated for consistently demonstrating commitment to children, their families and their colleagues and going above and beyond.
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Gemma Ashton
Works at North Devon District Hospital
Gemma consistently demonstrates outstanding care and commitment to children, young people, and their families. Her warm, compassionate manner helps put patients at ease, and she always takes the time to listen, reassure, and ensure every child feels safe and valued. Families frequently comment on her kindness and the genuine interest she shows in their wellbeing, making her a true advocate for those in her care and builds an excellent rapport with our disordered eating patients.
Gemma provides exceptional support to her team, always stepping in to help wherever needed and encouraging others to deliver the best possible care. Her proactive attitude and strong communication skills enable the team to work more effectively, fostering a positive, collaborative environment. She leads by example, showing dedication, respect, and an unwavering commitment to high standards of care.
Through her enthusiasm and compassion, Gemma inspires others daily. She approaches every task, no matter how small, with purpose and pride, reminding others of the importance of empathy, patience, and teamwork in healthcare. Her consistent professionalism and dedication make her a role model for both peers and new staff members.
Gemma truly embodies the Code of Conduct for Healthcare Support Workers, upholding the values of compassion, respect, and accountability. Her reliability, warmth, and commitment to patient-centred care make her an exceptional member of the team and a shining example of what outstanding healthcare support looks like.
Kirsty Aspin
Works at Royal Devon & Exeter Hospital
Kirsty is an incredible asset to Bramble, demonstrating unwavering dedication and compassion even through what has been her most challenging year yet. No matter what she is facing personally, she continues to turn up to work and give her absolute all, showing outstanding care and commitment to the children, young people, and families she supports. Kirsty consistently provides an exceptional level of service, not only to her patients but also to her colleagues—always offering help, encouragement, and a listening ear, no matter how busy or difficult the shift may be. She has cared for some of the most complex and challenging patients with grace, empathy, and genuine kindness, showing a heart truly made of gold. Her advocacy for patients and families inspires those around her, and her calm, supportive nature makes her someone everyone feels they can turn to. Kirsty embodies the Code of Conduct for Healthcare Support Workers through her professionalism, compassion, and integrity. She is a valued colleague, a trusted friend, and a true example of what it means to give 110% every single day—loved not only by her team but by the families whose lives she touches.
Kirsty is such an amazing part of the Bramble team! She is always on hand to help and is such an incredible HCA to work with. Kirsty supports the whole team and always provides such incredible care to the children and their families that we care for!
Lillie Baker
Works at University Hospitals Plymouth
Lillie is committed to her work with neurodiverse children. Nothing is ever too much trouble, she constantly positive and hardworking. The feedback I get from young people who have worked with Lillie is excellent.
Notably, Lillie has recently done some work with an extremely complex young person with multiple health co-morbidities. This has involved working outside of her role with other services to ensure this young person is well supported. The young person has been able to develop a positive working relationship with Lillie which they have been unable to do before with other professionals. She has been fundamental in being able to complete an ADHD assessment for this young person, ensuring they have access to appropriate support and treatment.
Another example of her going above and beyond is her work with a family where mum and dad have a diagnosed learning disability which has meant they have had difficulties engaging with services and professionals. Lillie has supported them in understanding their child’s autism diagnosis, by making extra appointments, telephone calls, working with school and helping them complete forms and paper work.
Lillie’s latest project is helping to set up an ADHD clinic within a specialist school who have a high number of children seen at the CDC in attendance. These children are extremely complex and families often require extra support to engage in services. Lillie hopes that by taking our service into the school and working closely with the school SENCo, we can encourage better engagement and ultimately better ongoing support for children and young people with neurodiversity.
Vanda Beattie
Works at Royal Devon & Exeter Hospital
Vanda has recently come back after a long time off due to a personal situation, however Vanda has come back and made it seem like she has never been away she has jumped straight into her role making sure she is an amazing advocate for both patients and her colleagues she has swapped from her normal outpatients to also help the ward with meal support to let others have a break – she has come back better than ever and is such a delight to work with
Beverly Berryman
Works at Royal Devon & Exeter Hospital
Bev is a wealth of knowledge. she basically runs paediatric outpatients and is always someone who you can rely on. She is always one to get involved and help anyone who’s struggling. She is an amazing colleague and an amazing advocate for her patients
Shelley Billing
Works at University Hospitals Plymouth
Shelley is an exceptional Health Care Assistant whose dedication, compassion, and professionalism make her truly deserving of recognition. Her unwavering commitment to delivering outstanding care to children, young people, and their families is evident in everything she does.
Following the amalgamation of our ward with the ward Shelley works on, I’ve had the opportunity to witness Shelley’s approach to care up close. She consistently supports her team and fosters a positive, collaborative environment that enhances the quality of care provided. Shelley leads by example, encouraging her colleagues to work more effectively and empathetically with young patients.
As a “Train the Trainer” on the ward, Shelley actively shares her expertise by training fellow Health Care Assistants and nurses. Her reliability, clinical skill, and dedication to continuous improvement make her an invaluable asset to the team.
Shelley’s cheerful disposition and warm presence bring a sense of calm and positivity to the ward. Her ability to uplift others and maintain high standards of care, even in challenging circumstances, is truly commendable.
She exemplifies the values of compassionate care and teamwork, and her hard work and impact deserve to be formally acknowledged.
Andy Brettell
Works at University Hospitals Plymouth
Andy demonstrates outstanding care and commitment to children, young people and their families, consistently providing compassionate, child-centred support that reassures and empowers those he cares for. He plays a vital role within the team, supports colleagues and is a pleasure to work with. I always look forward to working with Andy and enjoy the great sense of humour he brings to the shift.
It’s great to work with Andy on shift on woodcock ward. He is a fab HCA and nothing is ever too much trouble. He approaches each shift with a smile and friendly face no matter how busy the ward is
Andy is honestly one of those people everyone just loves having on shift. He always goes above and beyond to make sure the children, young people, and their families feel cared for and comfortable, no matter how busy things get. He’s so committed to what he does, and you can see how much he genuinely enjoys helping others. He’s amazing at supporting the team too, always stepping in when someone needs a hand and finding ways to make things run more smoothly for everyone. The way he advocates for patients and keeps such a positive attitude really inspires the rest of us. He completely embodies the Code of Conduct for Healthcare Support Workers through his kindness, reliability, and the respect he shows to everyone he works with. He never fails to make people laugh and pick them up.
Andy is an absolutely amazing HCA who puts his whole heart into caring for children, young people and their families. He always goes above and beyond, making sure every child feels safe, understood and genuinely cared for. He’s the kind of person who makes the whole team work better just by being there. He is always jumping in to help, offering support without being asked, and bringing a calm, steady presence to even the busiest days.
But what makes Andy really special is the energy he brings to the ward. His enthusiastic attitude, terrible (but somehow hilarious) jokes and constant positivity brighten everyone’s day; staff, patients and families included. He has a way of making people smile, even on the toughest shifts, and his interactions with young people are genuinely incredible. Patients adore him, parents trust him, and colleagues rely on him. Andy has a heart of gold, and working with him reminds you why this job role matters so much. He truly deserves HCA of the Year.
Andy is an asset to the Wildgoose team, and I look forward to every shift we share together!
Carol Bright
Works at Royal Devon & Exeter Hospital
Caz is an exceptional HCA on Bramble Ward and has been a dedicated member of the team for over 30 years. For many of those years, she has worked on the surgical side of the ward, where she has become an integral and highly respected part of the team. Her extensive experience and deep knowledge benefit not only the patients she cares for but also the staff she supports.
Caz plays a key role in helping new staff settle in, guiding them and showing them how the surgical team operates. She liaises confidently with theatre, recovery, and anaesthetic staff, ensuring that each patient’s journey is smooth, well-coordinated, and a positive experience from start to finish.
She works quietly, calmly, and with unwavering dedication. Because of her gentle manner, her contributions can sometimes be overlooked—but she is truly exceptional. Her knowledge, experience, and commitment to Bramble Ward deserve to be recognised.
For all her years of hard work, compassion, and service, and for the countless patients she has helped, I wholeheartedly nominate Caz for this award.
Holly Cole
Works at Royal Devon & Exeter Hospital
Holly is professional at all times, A lovely member of Bramble Ward. Polite, friendly and always willing to do anything that she is asked to do.
Claire Cooper
Works at Torbay & South Devon
Claire is an outstanding HCA working primarily on SSPAU and outpatients in Torbay. She is the go to for difficult bloods and just generally sorting things out. She knows everything about how these departments run- we’d be lost without her!
Nothing is ever too much trouble. She is friendly with everyone she meets from staff to children and their families. She is an incredible advocate for the children she cares for and will always speak up if she feels something is wrong.
Claires is very intuitive and knowledgeable in the care of children and always escalates if she feels a child is more unwell then they might appear- this is a judgement I will always trust in my management of that child.
Coops- you are amazing, even though you’d never let us say that to your face!Clare is a healthcare assistant working across the paediatric departments in Torbay. She is just amazing. Clare is soo hardworking and knows her stuff, she is an excellent health care assistant and provides outstanding care and commitment to her patients. She is supporting to her colleagues and on most shifts she is working harder than everyone, she supports her HCA colleagues, qualified nurses and the medical team with her vast knowledge. She doesn’t realism how amazing she is not just in work but as a person and she will be probably be embarrassed by this nomination.
Maria Cox
Works at Royal Devon & Exeter Hospital
Maria always advocates strongly for the babies and families in her care ensuring that the care they receive is individualised and appropriate for them at all times. She is a valued member of the neonatal team and provides support, advice and reassurance to her colleagues.
Kim Davey
Works at Royal Devon & Exeter Hospital
Kim is an outstanding Healthcare Assistant whose dedication to her role and commitment to her future goals make her a true asset to the team. As she works towards her aspiration of becoming a Nursing Associate, Kim continuously demonstrates a passion for learning and a drive to improve, always striving to expand her knowledge and skills to better support her patients and team. Known for her outspoken and kind-hearted nature, Kim is the voice of advocacy on the ward. She always speaks up for what’s best for her patients, families and her colleagues. Her strong sense of empathy and unwavering commitment to patient care ensures that the needs of those she cares for are always met with compassion and respect. Kim consistently goes above and beyond to provide excellent care, and her genuine concern for her patients shines through in everything she does. She fosters a supportive and positive environment on the ward, encouraging collaboration and teamwork to ensure that all members of the team are empowered to deliver their best care. Her dedication to both personal and professional growth, combined with her natural leadership qualities, sets an inspiring example for others. Kim embodies the values of compassion, integrity, and respect, and her presence on the ward makes a lasting and positive impact on both her patients and her team. She is truly a standout individual who represents the very best of healthcare support.
Kim is phenomenal, she is one of the hardest workers I have ever met. When she’s on, you know everything is topped up and tidy. She is able to take patients and look after them as well as if she were a nurse (which she should be!). She has a special flare for our long term patients, always managing to build a rapport with them. As a result I think I am asked by patients daily when Kim is next on, or if Kim is going to have them. Unfortunately this does mean that she ends up taking more then her fair share of complicated patients, or looking after them more then others. However she is not afraid to stand up for herself and say when something feels unfair, which I think is a real positive and such a good example she is setting to staff for standing up for themselves and others. She has sound ideas and able to think outside the box and how to help alleviate stress for her team. I know when I am in charge, I am so pleased to see Kim on. What a wonderful team player, and I know if there is something I am unsure of she will help support and know that her ideas or opinions are well thought out and I trust her judgement completely. I think she needs to go and do her nurse training!
Kim is an exceptional Healthcare Assistant whose thoughtful, compassionate nature shines through in everything she does. She builds wonderful rapport with patients of all ages—babies, children, and teenagers alike—always adapting her approach with patience and sensitivity. Kim consistently demonstrates outstanding teamwork, supporting colleagues and never shying away from demanding tasks. She remains calm and proactive in difficult situations, quickly recognising concerns and appropriately alerting staff to ensure patient safety. Her reliability, professionalism, and genuine care make her an invaluable member of the team. Kim’s dedication reflects the very best of healthcare, and frankly everybody loves her.
Kim demonstrates outstanding care and commitment to children ,young people and their families , by using effective and open communication to promote health and safety ,she works hard to ensure her patients receive patient centred care. Kim is always willing to help and support her patients , their families and fellow colleagues on a day to day basis. Kim has worked hard to provide exceptional service to support ,enable and encourage the team to work effectively on the ward.
Kim has always advocated for her patients and their families making sure they receive the right care , despite facing some tough challenges , Kim continues to work hard and support her team.
Kim is a pleasure to work with and I know that she will always lend a helping hand no matter what. She will always hold herself accountable ,strive to improve the quality of healthcare and promote equality ,diversity and inclusion with everyone around her.
Amy Dignam
Works at Royal Devon & Exeter Hospital
Amy is an absolutely amazing HCA on Bramble! Amy has recently returned from maternity leave, and has come back to work and slotted straight back into her roles, and responsibilities. Amy is not only fulfilling her role as a HCA, she is also undertaking her student nursing associates. Amy demonstrates fantastic cares, and commitments to the children, young people and their families she supports whilst on her shifts. Amy is always on hand to offer supports, and further guidance’s for her team mates if they require it. Amy will always advocate for her patients, and the feedback she receives from their families speaks volumes.
Amy you are going to make a fantastic nurse at the end of your training! We are so proud of you for following your dreams at not only becoming a nurse, but also an amazing Mummy to your little lady.
Amy has consistently demonstrated exceptional dedication and passion in her role as both a Student Nursing Associate and Healthcare Assistant, earning her recognition as a standout professional in the field. After returning from maternity leave, Amy quickly picked up where she left off, working tirelessly to meet her goals and further her development. Her “can-do” attitude is evident in every task she undertakes, always going above and beyond to ensure the highest standard of care for children, young people, and their families. Amy is not only incredibly hardworking but also exceptionally helpful, always ready to support her colleagues and contribute to a positive working environment. She consistently provides outstanding care, demonstrating an unwavering commitment to the patients and families she cares for. Her ability to inspire others is clear, through her tireless work and advocacy for patients, she encourages her team to work more effectively and collaboratively to meet the needs of children and young people. In addition to her clinical skills, Amy embodies the values outlined in the Code of Conduct for Healthcare Support Workers, consistently acting with integrity, compassion, and professionalism. Her exceptional service ensures that both patients and her team feel supported and empowered, reinforcing her reputation as a role model and a true asset to the healthcare profession.
She is a pleasure to work with and very valuable member of the Bramble team.
Amber Eacock
Works at Royal Devon & Exeter Hospital
Amber is such a wonderful HCA in the Bramble team! She is always so sensitive to the needs of our children on our ward and is a great team member! Amber always supports the ward and is such a positive person to be around! Amber helps out wherever she can and supports the whole team when it is a difficult shift. I feel so happy when I am on a shift with Amber and she is always there for a debrief when it is needed!
Bryony Eccles
Works at Torbay & South Devon
Bryony is one of our assistant practitioners in Torbay and is absolutely amazing. She is such a well liked member of the team, always kind and patient, a joy to be around. She’ll help everyone and never complains, always happy in her work.
She is great with the children and their families and communicates very well, making everyone feel at ease.
Thank you Bryony for being Fab. We’re so pleased you completed your AP course-you should be so proud of what you have achieved
Austin Galt
Works at North Devon District Hospital
I love working with Austin. He brings a lightness and fun to the ward. He advocates for children and young people brilliantly. He very kindly shared his fidget toys which are very helpful.
Tracey Godbeer
Works at Royal Devon & Exeter Hospital
Tracey is an absolutely integral part of Bramble and she has a very wide & varied knowledge and skill set that she shows on a daily basis whilst on shift.
Not only does Tracey have an amazing rapport and relationship with all the children & young people she cares for but she is always happy to share her knowledge to help & teach other colleagues from all areas.
I know when I’m on shift with Tracey that I’ll be supported and she is always ready to help with anything her colleagues ask of her.
She’s a true asset to Bramble ward and the wider paediatric service!
Tracey consistently goes above and beyond in her role, demonstrating exceptional professionalism and empathy with every child and family she meets. Her calm and reassuring presence brings comfort to patients and families alike, even in the most challenging situations. She approaches every task no matter what this may be with care, precision, and a genuine desire to make a difference for that child and families experience.
Tracey’s clinical skills are matched by her deep compassion. She takes the time to truly know each patient, ensuring that their individual needs are understood and respected. Her ability to connect with people and provide holistic, person-centred care is an inspiration to colleagues and a source of comfort to those in her care.
She is truly one of the most amazing, caring healthcare assistants we could wish for looking after our paediatric patients. Her compassion shines through in all she does, ensuring that every child feels safe, valued, and cared for. Her dedication enhances not only patient experiences but also the morale and teamwork within the paediatric team. She is supportive of all her colleagues from nursing staff to medical staff. She is highly respected by all who work alongside her and for her professionalism, empathy, and ongoing commitment to excellence I am honoured to nominate her for this award
Tracey works above and beyond her role and is relied upon for her outstanding advanced skills. She is always willing to help and is a firm favourite with our regular patients and families
Tracey Godbeer is an exceptional Healthcare Assistant who consistently goes above and beyond her role, demonstrating dedication, professionalism, and compassion in everything she does. She works across the Day Case Unit, Outpatients, and the Ward, and wherever she is, her presence makes an immediate and positive difference. When Tracey is on shift, colleagues know the day will run smoothly — she brings calm, focus, and an unwavering commitment to excellent patient care.
Tracey’s clinical skills are outstanding. She confidently undertakes tasks such as cannulation, taking bloods, wound care, and allergy testing, and carries out these duties independently and efficiently. She is particularly skilled at supporting patients who are anxious or difficult to cannulate, and many doctors and consultants specifically request her assistance for these cases. Her gentle, patient manner and ability to adapt her approach make her especially effective with children who have additional needs or challenging behaviours.
Beyond her clinical ability, Tracey is a valued member of the team. She keeps the ward environment organised and safe, supports new HCAs with guidance and encouragement, and is always ready to help her colleagues. Her professionalism, empathy, and dedication make her an outstanding role model.
Tracey is truly deserving of recognition through the HCA of the Year Award. She embodies the very best of Bramble’s values, and the unit is undoubtedly a better place with her as part of the team.
Tracey is so highly skilled and such a valuable member of Bramble ward and especially the day case unit. Tracey understands each patients individual needs and provides them with exceptional care at all times.
Tracey is not only excellent at caring for all her patients but a superb role model for her colleagues and always willing to help others. Tracey puts 110% into her work, the ward and her colleagues at all times!
Phoebe Goold
Works at Royal Cornwall Hospitals
Phoebe is a dedicated, compassionate and hard working nursery nurse. She consistently provides outstanding care to our infants and their families, advocating tirelessly and ensuring that every baby receives the highest standard of care. She is passionate about smooth discharge home, and her calm presence and empathy provide comfort to families during this transition.
During exceptionally busy and challenging shifts recently Phoebe has gone above and beyond to support the team. In addition to working in high dependency, she has also assisted in the intensive care nursery without hesitation, undertaking all cares, observations, and feeds seamlessly and independently to ensure continuity and safety for the babies. This has been invaluable! She does all of this while managing her own often heavy workload, continually taking on challenges and stepping out of her comfort zone. As well as supporting the team clinically, Phoebe draws on her previous experience as the unit’s ward clerk to provide much needed clerical and administrative support. Her willingness to assist in this way particularly during periods of staffing shortages and overnight has kept the unit running smoothly and has greatly supported the team.
Phoebe is an invaluable member of the team and we are lucky to have her in our team!
Jane Hallam
Works at University Hospitals Plymouth
Jane is an excellent senior health care assistant. Jane supports with Asthma clinic and home visits where she will teach inhaler technique and complete diagnostic tests. Jane has her own caseload of neuromuscular patients who she will see at home and in clinic. Jane supports with sleep studies both at home and in the hospital. She will see patients at home to take blood and will also support with visits to babies who are weaning of oxygen. Jane supports with ordering all the medical equipment for children to use at home and also supports with admin tasks as required.
Ruth Hawtin
Works at Torbay & South Devon
Ruth is such a valued member of the SCBU team.
She always has a happy, friendly manner and a willingness to go above and beyond, supporting families, staff and colleagues.
As a nursery nurse Ruth demonstrates her commitment to babies and their families by undertaking Basic Life Support training on a one to one.
Ruth is a member of the SCBU developmental care team, encouraging parents to interact with their baby whilst sharing with them the up to date knowledge and skills as to why this is important.
Ruth inspires new starters and her peers with her calm, thoughtful persona and is a real team player.
Aime Holbrook
Works at Torbay & South Devon
I am delighted to nominate Aime for the PAFTA in recognition of her outstanding care, commitment, and advocacy on behalf of children, young people, and their families.
Although Aime is a relatively new member of staff on the Louisa Cary ward, she consistently delivers care that goes far beyond expectations. Her approach is compassionate, thoughtful, and child-centred, ensuring that every patient feels safe, respected, and heard. She has a natural ability to connect with children and young people, adapting her communication and care to suit each individual’s needs — whether that’s calming an anxious toddler or empowering a teenager to understand and engage with their care.
Aime is an amazing member of the team, and her love for the job shines through in everything she does. Aime is always willing to roll up her sleeves and get stuck in, she is eager to learn and nothing is too much trouble for her. On a busy shift, Aime is like a breath of fresh air, and not only her smile but also her commitment, kindness, and professionalism motivate others to reflect the same values. She regularly advocates for her patients, ensuring their voices are heard, particularly for those who may struggle to express themselves or whose needs risk being overlooked.
Aime has been on the ward for 18 months and has been a breath of fresh air. She comes to work with enough enthusiasm for both the nursing and medical team put together.
She consistently strive to achieve outstanding care to the children, young people and families within our care. She does this with a smile on her face and a positive attitude which really helps in challenging and demanding times.
She’s a real team player and supports every single one of the multidisciplinary team. She cares to the higher standards and ensures that the nursing team is well supported and the higher standards are achieved at all times.
Aime inspires all within the team on Louisa Cary team and embodies what a healthcare assistances role encompasses. She embodied her code of conduct and strives to achieve and enhance her own knowledge and skills and that of others on the ward.
She deserves this recognition as she is an asset to Louisa Cary ward and the team and our children, young people and families are so fortunate to have such a wonderful nurse in our team.
Aime is a little ray of sunshine! She has a wonderful rapport with the young people she works with & is a huge support to the team.
Amelia Hylton
Works at Torbay & South Devon
It is a privilege to work with and to put Amelia forward for Healthcare & Nursing Assistant of the Year. Amelia consistently demonstrates exceptional care, compassion, and professionalism in their work with children, young people, and their families. Her calm and reassuring manner helps put patients at ease, whether they are attending for blood tests, allergy skin testing, or assessment appointments.
Amelia’s dedication to providing outstanding care is matched by their commitment to supporting and empowering the wider team. Through her versatility and skill — including phlebotomy, ADHD assessments, and allergy testing — they ensure clinics run smoothly and efficiently, allowing clinicians and nurses to focus on delivering high-quality care. Her proactive approach and attention to detail enhance the service and make a genuine difference to both colleagues and patients.
Amelia inspires others through their compassionate approach and advocacy for young patients. She always goes the extra mile to ensure each child feels safe, understood, and respected, creating a positive experience for families during what can often be a stressful time.
Amelia truly embodies the Code of Conduct for Healthcare Support Workers, demonstrating compassion, competence, communication, courage, and commitment in everything they do. Amelia is an invaluable member of the paediatric outpatient’s team and a truly deserving nominee for Healthcare & Nursing Assistant of the Year.
Teresa Jones
Works at University Hospitals Plymouth
Teresa is an excellent HCA within the Children’s community nursing team. Teresa supports with completing sleep studies and also ensuring all patients have the equipment they need. Teresa supports the CCN’S with visits and will see patients on her own who are weaning of oxygen, require weight reviews, need capillary bloods taking and also dressing changes. Teresa has also started ro support with the weekly jaundice clinics. Teresa is hard working and always comes to work with a smile.
Oleksandra Kashchenko
Works at Royal Cornwall Hospitals
Oleksandra is the newest member of our NNU Clinical Support Worker team and what a fantastic addition she is. Oleksandra delivers her role with unwavering professionalism and carries out every aspect of her work flawlessly and without fuss, consistently maintaining the highest standards of clinical support for the team and families. She is hugely experienced and is frequently found working hands-on in the nurseries, offering vital clinical care and supporting the day-to-day cares for the babies and their families. No task is ever too much trouble she carries out every job, task or role calmly and efficiently, which is invaluable during those exceptionally busy shifts! Oleksandra is always willing to help wherever she is needed. She also plays a hugely crucial role in supporting breastfeeding families with experience, knowledge, patience, and gentle guidance. Oleksandra has also attended developmental care training in addition to her role as a CSW, and is undertaking her Neonatal Foundation Program, highlighting her willingness to reinforce, develop and cement her neonatal knowledge which she applies in practice frequently.
Tash Keeler
Works at University Hospitals Plymouth
Tash is such an asset to CYPOD and the department as a whole. She plays an essential role in providing the best care for the young people she comes into contact with, including undertaking blood sampling in outpatients and on the wards. She is very, very good at this.
Her communication skills are fab. She is kind and empathetic with families and children, and also has made great links with the wider clinical team.
She is hardworking and flexible and supports the medical team whenever possible to undertake blood sampling for inpatients, which plays a big part in facilitating timely treatment and discharge.
Her care is holistic – she will proactively involve the wider team such as play therapy to give children the best experience, and she considers each child’s specific support needs and past history.
Thanks so much Tash!
Jenny King
Works at Torbay & South Devon
Where do I start? Jenny is an incredible nursery nurse, colleague and friend. Her outstanding work ethic is appreciated and recognised by families regularly. She provides exceptional care, often taking strides to improve service provision. She uses her experience from the community on the ward and shares this with such enthusiasm. Jenny is the biggest asset to SCBU.
Jenny is like a breath of fresh air, her care and commitment to SCBU babies is outstanding.
Always patient and caring Jenny supports families by sharing her knowledge and skills especially around breast feeding and parent craft.
There is never a shift where Jenny doesn’t support families, encouraging them to reach out or direct them to external support.
She is a very caring, approachable nursery nurse who inspires other team members to expand their knowledge and happily helps anyone who is in need.
She is a member of several SCBU teams including, lead for safer sleep, Basic life Support trainer, breastfeeding peer and the SCBU council helping to bring about change and direction.
Every ward should have a nurse like Jenny.
Lara King
Works at Torbay & South Devon
Lara has been an invaluable member of the Specialist Nursing Team over the past year. Her journey within Child Health is a true example of dedication and progression. She first joined the service as an apprentice in the admin team, advanced to the role of ward clerk, and now excels in her current position as a support worker for the Specialist Nursing Team.
Lara approaches every task with enthusiasm, positivity, and a genuine commitment to doing her best. She consistently goes above and beyond in her work, proving herself to be a real asset not only to the nursing team but also to the wider specialist services. Her supportive attitude, reliability, and proactive nature make her a joy to work alongside.
Since joining the team, Lara has embraced every opportunity for development, continually expanding her knowledge and skills. She has successfully trained in venepuncture, QB testing, and skin prick testing, among other areas, and is always willing to lend a hand and support the wider multidisciplinary team whenever needed.
Lara has recently been successful in her application onto the Assistant Practitioner course starting in January — a well-deserved next step in her professional journey.
Lara’s hard work, dedication, and infectious enthusiasm make a real difference every day. We are extremely grateful for all that she contributes to the team and the positive impact she has on both colleagues and patients alike.
Jeanette Land
Works at Torbay & South Devon
I would like to nominate Jeanette in recognition of her exceptional dedication, compassion, and professionalism within the Paediatric Outpatients and Short Stay Paediatric Assessment Unit.
Jeanette consistently demonstrates outstanding care and commitment to children, young people, and their families. Their empathetic and reassuring manner helps to create a calm and supportive environment, even during procedures that can be distressing for young patients, such as blood withdrawals and allergy skin prick testing. Families frequently express their gratitude for Jeanette’s kindness, patience, and the way she takes the time to explain every step, ensuring each child feels safe and valued.
Beyond her direct patient care, Jeanette provides an exceptional service in supporting and enabling the wider team to deliver the highest standards of paediatric care. Jeanette is always willing to share their knowledge, lend a helping hand, and go the extra mile to ensure the smooth running of the department. Her positive attitude and commitment to teamwork inspire colleagues and contribute to a culture of compassion and excellence. Jeanette is one of the many reasons I myself as a professional have been able to complete their HCA competency booklet when starting in my role and have developed onto being accepted onto the Trainee Assistant Practitioner Apprenticeship with the University Centre South Devon.
Jeanette exemplifies the very best of the Code of Conduct for Healthcare Support Workers, upholding dignity, respect, and integrity in all that she does. She acts as a true advocate for her patients, ensuring that the voices of children and families are heard and that care is tailored to each individual’s needs.
Colleagues describe Netty as an absolute joy to work with – approachable, dependable, and always radiating warmth and positivity.
Jeanette is one of our experienced and amazing assistant practitioners in Torbay. She is an extremely well liked member of the team and is always proactive in developing her clinical skills.
She’s also very well liked by the children and families that come into SSPAU and out patients, and communicates with them all well. Whenever she is in outpatients, everything runs really smoothly, like a well oiled machine.
Samantha Llewellyn
Works at Royal Devon & Exeter Hospital
Sammy is an amazing healthcare assistant and supports the whole multi-disciplinary team in providing the best patient care. Sam is compassionate towards all patients and staff members. Sam is the number one healthcare assistant on shift, She loves her job and it shows through her work. She enjoys working with not just the babies. but their families and strives to make sure they are well looked after. Nothing is ever too much! We love you sammy!
Jane Lomax
Works at University Hospitals Plymouth
Jane is an exceptional HCA. Nothing is ever too much trouble and the care, kindness and compassion she shows to patients and staff is truly inspiring. She goes above and beyond in her role as a healthcare assistant. I am new to the role and she has helped and supported me through everything. Whenever things have been difficult she’s found the positive and kept us all going. We, as a team, are so lucky to have such an amazing person supporting our young people and the staff.
Jackie Martin
Works at Royal Cornwall Hospitals
Jackie is the most fantastic clinical support worker who has worked on NNU for many years and is vastly experienced across neonatal care. She carries out her role seamlessly with an instinctive understanding of what is needed, often stepping in to support the nurseries without hesitation, frequently recognising when help is needed before anyone has to ask. Jackie goes above and beyond her role as CSW, to ensure the highest standard of care for both babies and their families.
Her ability to anticipate the needs of the team and the unit is remarkable, whether assisting with routine unit upkeep, organisation and stocking, infant care or responding during busy and demanding periods, she is always there! Her commitment to supporting breastfeeding families is another area where Jackie supports the team and the families brilliantly. She offers patient, knowledgeable, and empathetic breastfeeding support to families, and is always willing to support junior staff and students, guiding them in the correct use of breastfeeding equipment and offering practical guidance to improve care provision. She also knows every nook and cranny that you may find a piece of equipment across the whole hospital and is always more than willing to help and go on the hunt!
Beyond her clinical expertise, Jackie contributes to the team with her quick wit and sense of humour. On particularly busy or stressful days, she can always be relied upon to lift the team’s spirits with a well-timed joke or light-hearted comment. Her presence not only supports the clinical environment but also strengthens team resilience and wellbeing. She is a huge team player and her dedication, skill, and positive energy make an enormous difference every single day, and we are fortunate to have her on our team!
Julie Mills
Works at Royal Cornwall Hospitals
Julie is an exceptional nursery nurse. She is a fantastic member of the team and is someone you can entirely rely on. She is a real team player and nothing is too much trouble for Julie – she is always willing to help out and go the extra mile for her colleagues and the families she is caring for.
Julie is kind, compassionate and patient with parents and families is an expert in preparing families for discharge. Julie has a huge amount of experience in neonatal care, and also having worked within the neonatal outreach team she ensures the discharge process starts from the very beginning so that families are ready and supported to get home. She embodies all family integrated care principles, ensuring the families feel confident to lead the care of their babies. Julie is always willing to support students and new members of the team, sharing her wealth of knowledge whilst teaching them the fundamental values of neonatal care. Julie is a huge advocate for the babies and families and models fantastic care to everyone around her. She is a pleasure to work with.
Carla Nash
Works at Royal Devon & Exeter Hospital
I have found that Carla is conscientious in everything she does. Carls is very professional when dealing with the young children and their families, always showing empathy.
Carla is such a joy to be on shift with. She is always positive and enthusiastic, works hard throughout the day, and brings such a lovely attitude to the ward.
She is great with the patients and parents, makes them feel at ease. She will listen to any concerns and raise them appropriately with the nurses or medical staff as needed. If she is allocated patients, her patients are always put first, and she will make sure to give them exceptional care.
Carla is really proactive and willing to learn. She will always ask if there is anything she can help with with our patients, and help out as much as she can.
It is a joy to have her working on shift.
Carla is an exceptional member of the team who consistently goes above and beyond to support anyone in need, whether that’s patients, families, or her colleagues. She demonstrates outstanding care and commitment to children, young people, and their families, always ensuring that everyone receives the best possible care and attention. Even when her own workload is heavy, Carla never hesitates to step in and help others—her willingness to lend a hand, no matter how busy she is, is truly admirable. She provides an exceptional level of support to her team, helping everyone to work more effectively and collaboratively for the benefit of patients. Her compassion, empathy, and selflessness inspire those around her, and she is a true advocate for the children and families she cares for. No matter what challenges she faces personally, Carla continues to give her all—110% in everything she does—while offering comfort, reassurance, and, of course, the best hugs after a tough shift. She embodies the Code of Conduct for Healthcare Support Workers through her professionalism, kindness, and dedication. Knowing Carla is on shift brings an immediate sense of calm and confidence to both staff and families alike
Carla is such a wonderful HCA in the Bramble team! She is such a cheery, happy person who is always more than happy to help out! Carla has such a warming and caring nature which creates such a postive experince for the patients and families that come into her care. Carla is such an accet to the team and I couldn’t be happier that she is a big part of our team! I always look forward to my shifts when I am working with Carla!
Carla is a relatively new member to the Bramble team but has very quickly settled in. Carla demonstrates outstanding care and commitment to children and their families by providing family centred care. She has a lovely attentive manner and strives to give everyone the best care. No task is too big and Carla is always willing to lend a helping hand on the ward to ensure she is supporting the MDT. I have recently witnessed Carla settling in a new member of the team and she spent a lot of time ensuring she was given all of the appropriate information – ensuring that other staff members fulfil their work.
Sophie Nickels
Works at University Hospitals Plymouth
Sophie always has a smile on her face, approaching her work with a sunny disposition. She supports the infants and families in her care with a professional, caring approach and is a fantastic advocate for her patients. Sophie supports new staff and is a perfect role model for parents and staff alike
Reegan Osborne
Works at Royal Devon & Exeter Hospital
I would like to nominate Reegan for his exceptional care, dedication, and the incredible support he provides to both patients and his team.
Reegan consistently demonstrates outstanding care for children, young people, and their families. His calm, kind, and reassuring approach makes him a comforting presence on the ward. He takes the time to connect with patients on their level, earning their trust and making them feel truly seen and heard — which families often comment on with deep appreciation.
As a Trainee Nursing Associate and HCA, Reegan is a well-rounded and highly valued member of the team, working across both the ward and outpatient clinics. No matter where he is, he brings the same level of care, professionalism, and warmth. His ability to adapt between different settings and support patients at every stage of their journey makes a real difference to the continuity and quality of care we provide.
Reegan goes above and beyond every day. He brings a depth of knowledge, compassion, and initiative that enhances the way our team works. He’s always willing to lend a hand, anticipate what’s needed, and support colleagues without hesitation. His work ethic and reliability help create a more efficient and positive environment for everyone on shift.
He inspires those around him with his commitment, patient advocacy, and passion for paediatric care. Reegan is a trusted, respected member of the team who absolutely deserves to be recognised for the impact he makes every day.
Denise Peck
Works at University Hospitals Plymouth
So lovely
Team player
Pleasure to work
Very knowledgeable
Nothing is to much trouble
Long service of 25 years and always does her very best with smile .
Nothing is too trouble and love working with her.
Had a life changing diagnosis and still works to keep herself going and never complains .
Dee is a star ⭐ and makes everyone laugh every time with her unmistakable Devonshire accent.
she is a team player and always helps where she can.
Never change Dee your personality and hardworking drive is a quality that the NHS needs .
All families love her and so do I
Jane Read
Works at Torbay & South Devon
As the lead fundraiser for SCBU Jane dedicates many additional hours to raising funds for much needed equipment and parental extras. She happily gives up her own time selling raffles tickets, making up hamper prizes and writing thank you letters for donations received.
As part of her role Jane has taken on further training to support babies by providing Baby Massage imparting her knowledge and skills to parents enabling them to take home a lovely skill that promotes bonding and attachment.
Jane is a very dedicated Nursery Nurse who inspires both her colleagues and the families of SCBU babies with her dedication and commitment.
Hayley Rowland
Works at Torbay & South Devon
Hayley is passionate about the health and wellbeing of children and young people and is an integral part of the Louisa Cary team. Despite her own challenges due to a previous work place accident Hayley doesn’t let it stop her from turning up to work with a smile on her face everyday. Hayley is knowledgeable, enthusiastic and always willing to get stuck in. Hayley is loved by children of all ages and can often be found spreading her joy around the workplace. Hayley also knows the importance of a good fluid balance always making sure everyone stays hydrated with a cup of tea! Hayley is a role model for the NHS and all of its core values.
Leah Saffin
Works at Royal Devon & Exeter Hospital
Leah consistently delivers outstanding care to children, young people, and their families. Her natural warmth and calm, compassionate manner instantly put patients at ease – even those who are often seen as challenging. She builds meaningful relationships with long-term patients and families, acting as a trusted advocate and ensuring their needs are always prioritised. Leah is an integral part of the Bramble Ward team. She goes above and beyond every day, whether it’s ordering essential equipment, mentoring new staff, or picking up extra shifts to support colleagues. She plays a key role in ensuring the ward runs smoothly, keeping on top of stock and equipment, and always being a dependable source of knowledge and support. Leah’s ability to connect with others -patients, families, and colleagues – is truly special. She’s always the first to offer help, lighten the mood, and keep spirits high, even on tough days. Leah’s commitment to patient safety and care is unwavering. She advocates for her patients, ensuring their voices are heard and their needs are met. She inspires those around her with her positivity, work ethic, and consistent support. Leah exemplifies the values of compassionate, child-focused care and is a role model for others. She is a deeply valued member of the team, and we are incredibly lucky to work alongside her.
Leah is an outstanding colleague who combines skill, compassion, and patience in every aspect of her work. She provides exceptional care, always treating patients with kindness and respect, while supporting her team as a true team player. Her dedication, empathy, and professionalism make her highly deserving of this award.
Nicola Salter
Works at Royal Devon & Exeter Hospital
Nicki is an extraordinary Healthcare Assistant whose dedication and care make her a true cornerstone of Bramble Ward. From the moment her shift starts until the very end, she is constantly on the move — never sitting still, always working tirelessly to ensure the best environment for patients, families, and colleagues alike.
Nicki demonstrates outstanding care and commitment to children, young people, and their families. She provides compassionate, patient-centred care, especially excelling in supporting those struggling with mental health. Her gentle manner, empathy, and attentiveness ensure patients feel safe and understood, while families receive the support and reassurance they need during difficult times.
Beyond her clinical care, Nicki is a natural leader and team player. She supports nursing staff and new HCAs, helping everyone work more effectively together. Her initiative shines through in her constant efforts to improve the ward environment — she runs the monthly bulletin, keeps the ward clean, tidy, and fully stocked, and regularly suggests ways to make things run smoother.
Nicki inspires everyone around her through her professionalism, kindness, and unwavering commitment to advocacy for her patients. She is approachable, honest, and always ready to offer a helping hand or a listening ear. Her ability to identify safeguarding concerns and escalate appropriately further demonstrates her responsibility and care.
Nicki embodies everything Healthcare of the Year stands for — outstanding care, team support, and inspiring leadership. Bramble Ward is incredibly fortunate to have her.
i feel very lucky to work with nicki. she is one of brambles unsung heros.
nicki works tirelessly to make bramble a better place to work.
she keeps the ward tidy and environment safe and topped up.she shares monthly news with the bramble bulletin keep everyone up to date with any changes, developments or happy news on bramble.
nicki can competently nurse her own work load along side a RN. She encompasses strong family centred/ holistic care values, caring for the child and family as a whole.
Nicki gives a strong reassuring presence to our patients with mental health problems helping to give them some stability in challenging times.
Nicki is often a go to for lots of information- how to do things or where things are etc
Nicki is always happy to help nursing staff and medics with doing bloods, ecg etc.
She is a real team player.
Thank you nicki, bramble wouldnt be the same without you.
Nicky has to be one of the most outstanding HCA’s I have had the pleasure to work alongside during my 37yrs in the NHS. She is beyond conscientious- always busy , answers call bells before anyone else can get to them! She gels with the team and has a lovely manner with the patients and their families. Nicky is reliable and you never hear her moaning. Nothing is too much trouble. Often I go to do something only to find Nicky has already done it ! We have had some very challenging shifts recently and Nicky takes it in her stride and does whatever she can to help all of her colleagues. We could all do with taking a leaf out of Nicky’s book.
Nicki is simply the BEST! I have worked with Nicki for many years and she continues to always be inspirational within her HCA role. She is a girl of many steps and rarely will you find her sat down. Nicki is always ensuring the ward is tidy and every area of the ward is fully topped up. Not only does Nicki ensure the working environment is the best it can be she is a great advocate for patients and their families. Nicki is happy to take her own work load of patients and demonstrates outstanding care to the children and their families. She is a great team player and will do anything she can to ensure an exceptional service is provided to support the children/families and encourage members of the multidisciplinary team to work more effectively….she knows I need lots of tea and will always deliver even when she is super busy with her own work load or helping others.
Nicki is always very professional and embodies the Code of Conduct for Healthcare Support Workers. A true inspiration to not only the other HCA’s but also members of the multidisciplinary team. I’m not sure where she gets her endless energy from but keep up the good work! Bramble are so lucky to have you!
Nicky is a skilled and dedicated professional who always goes above and beyond for patients and her colleagues.
Nicky has a lovely calm nature that enables her to build trusting relationships with children and their families quickly and she is diigent in her care for them.
As a colleague Nicky is wonderful to work with. She is very supportive, always offering help if able, and is just an all round huge asset to Bramble ward – Thank you for all you do Nicky!
Nicki is a fantastic healthcare support worker, who demonstrates outstanding care and knowledge for her job role. She is a valued member of the team, and someone I know we all trust and rely on to do the job properly. If something needs finding, Nicki will know where it is. She excels in everything she does, always accountable for her actions and most importantly a great colleague to work with.
Ever since Nicky has started working on bramble she has always been keen to learn new things and is so hardworking.
Nothing is too much trouble for Nicky and she is a true team player.
She is willing to care for all types of patients and has a great rapport with children of all ages and their families.
It is an absolute pleasure working with Nicky and knowing she is on puts me at ease for the shift ahead.
Nicky has been an invaluable member of Bramble for many years. She is always committed to giving the best care to children and their families and has a natural ability to empathise and support them throughout their care. She is extremely knowledgeable and always shows up to shift proactive and willing to support nursing staff. No request is too much and we all really appreciate all her hard work.
Nicky is a wonderful part of the nursing team who works away quietly, constantly supporting her colleagues and maintaining high standards on the ward. She is hugely thoughtful to both colleagues and patients/families, anticipating needs and constantly checking to make sure that everyone is okay.
She is very frugal and works hard to reduce financial and environmental waste. She tries hard to educate the team about cost effective use of resources and does so in a way that is encouraging rather than critical. She is also responsible for the ‘Bramble Bulletin’ newsletter so is constantly looking for positive news to share.
Nicky is a consistent and hard worker who staff are always glad to see on their shift. She’s lovely.
Nicki always works super hard, she is an advocate for all her patients. She helps all members of staff with their patients. she NEVER sits down always doing something to help someone or make sure the ward is tidy. If there is anyone you’d want on your team it would be Nicki
Nikki, is always providing the best care for all the patients she cares for and goes above and beyond for them. Nikki has stated the bramble bulletin to empower the whole team and enjoy everyone to enjoy the changing times of the ward. Nikki is always on the go and is willing to support all members of the team, she is a great advocate to all. She strives to follow the code of conduction. Nikki is a pleasure to work with and always makes you feel at ease when you are unsure what to do or where something is.
Nicky is an exceptional healthcare assistant who is a valuable member of the bramble team and without her the ward would be untidy chaos!! Nicky goes above and beyond within her role to ensure the ward is appropriately stocked up, clean, tidy and she is always thinking of new initiatives to help flow and ease for staff. Nicky also provides a monthly bramble bulletin, which sends important reminders to staff about different things going on, on the ward. Healthcare assistants provide a lot of the meal support to eating disorder patients that we have on Bramble. Nicky is always patient, and ensures she get to know the patients likes/dislikes to support them in the best way possible. When things are tricky Nicky preserves and is a fantastic advocate for the patients. She is an extremely valued member of the Bramble team and should be recognised for her excellence in practice.
Lauren Scrace
Works at Royal Cornwall Hospitals
Lauren is a brilliant clinical support worker and thoroughly deserves this nomination for her dedication to provide the highest quality clinical support. Lauren is so incredibly kind and compassionate, works quietly and diligently and demonstrates attention to detail in everything she does. She never seeks recognition or praise, despite consistently going above and beyond her role. Her focus is always on ensuring the very best outcomes for the babies, families, and colleagues she supports. No question is ever too much for Lauren and she approaches every task and every role with a genuine desire to help. She thrives in busy environments (which is fortunate giving how busy it has been recently!), frequently pushing herself outside her comfort zone to meet the changing needs of the unit.
Her willingness to learn and grow in her role is evident every day, and she continually takes on new challenges with enthusiasm. Lauren has supported the team and families within our care clinically across the special care, high dependency and intensive care nurseries, highlighting her existing experience and knowledge across neonatal care, whilst showing a willingness to learn and develop.
Above all, Lauren is a true team player. She supports her colleagues with warmth, reliability, and a quiet strength that lifts the whole team. She plays a vital role in keeping the unit running smoothly, and it is no exaggeration to say that we would be lost without her!
Caleisha Skerton
Works at University Hospitals Plymouth
Caleisha is a highly deserving nominee for this award, consistently demonstrating exceptional dedication, compassion, and professionalism in her role. She provides outstanding care and unwavering support to children, young people, and their families, ensuring their needs are met with empathy and respect.
A valued member of the team, Caleisha not only contributes through her own hard work but also actively supports and empowers her colleagues. She shares her skills and knowledge to help the team work more effectively with children and young people, fostering a collaborative and supportive environment.
Caleisha is dependable, proactive, and always completes tasks to a high standard. Her commitment to delivering excellent care and her positive impact on both patients and colleagues make her an invaluable asset and a truly worthy candidate for this recognition.
Caleisha consistently demonstrates exceptional care, compassion and commitment to children, young people and their families. She brings warmth, patience and professionalism to every interaction, ensuring each child feels safe, valued and supported.
Alongside her outstanding clinical support, Caleisha’s positivity is infectious; she has a natural talent for making people laugh, lifting spirits during busy shifts, and easing tension when the team faces challenges. Her presence contributes immeasurably to morale, teamwork and the smooth running of the ward.
Caleisha also inspires those around her through her dedication and strong advocacy for patients. She speaks up for children and young people, ensures families are informed and empowered, and consistently champions compassionate, person-centred care.
Caleisha excels in supporting our mental health patients, particularly those with eating disorders. She builds strong, trusting relationships and offers steady, compassionate support at the moments they need it most.
Caleisha is a remarkable HCA and Wildgoose are lucky to have her!
Caleisha is an absolute gem in the Wildgoose team. Her dedication, compassion, and genuine care for children, young people, and their families go above and beyond every single day. She is particularly knowledgeable and passionate about supporting those with eating disorders, and her expertise makes a real difference in the lives of the young people she works with.
What sets Caleisha apart is not just her skill, but her heart. She inspires her colleagues through her positivity, enthusiasm, and unwavering commitment to doing the best for her patients. She encourages and supports her team, making everyone feel capable, valued, and motivated to do their best. She truly advocates for her patients, ensuring their voices are heard and their needs met.
Caleisha embodies the Code of Conduct for Healthcare Support Workers in everything she does. She is always keen to learn new skills and progress professionally, and she never shies away from going the extra mile. No task is ever too much trouble, and she approaches everything with warmth, humour, and kindness.
Her hard work, dedication, and ability to bring light and positivity to every situation make her not only an outstanding Healthcare Assistant but also an inspiration to everyone around her. Caleisha truly deserves to be recognised as Healthcare/Nursing Assistant of the Year
Clare Smith
Works at Torbay & South Devon
Clare has stepped into the children’s diabetes support nurse role and run with it. She has become an integral member of the team providing superb support to the rest of the team as well as becoming a first point of call for our patients. Clare has been able to build the trust of our young people with diabetes really quickly. This has helped patients feel more comfortable and confident in the clinic setting, Clare is able to provide encouragement and support with the diabetes management at home/school too. Clare has also set up an afternoon blood clinics ensuring we are able to offer more options to our patients for getting their annual blood tests, outside of school hours. These clinics provide a calmer, quieter environment for our neurodiverse patients which is fantastic.
Karen smith
Works at University Hospitals Plymouth
Karen in the last few years working in cypod has learnt so many skills. She has taken everything in her stride and even when she doesn’t feel she has the belief in herself to learn a new task, she has trusted her team and got herself stuck in and pushed through. She is a valued staff member. Her communication and approach with children is impeccable.
Madie Spear
Works at University Hospitals Plymouth
I nominate Madie because I feel she is an asset to the ward ,she is very kind and gets on with his duties without ever having to be told ,she knows her role well and just gets on with it ,she is very kind to all the patients ,she reports anything she feels the nursing staff should know ,regarding anything that may have been in confidence whilst sitting with the patient especially that will have an impact on their care ,she is just a very efficient HCA to be on with and every shift is a good one , she will also liase with the dietitian and Camhs giving them further information regarding diet and care ,, it’s been a joy to see how Madie has developed over the years from being an HCA to then go on and do his Paediatric nurse training ,she is now in her 3rd year and the confidence she has gained is admirable ,she will make an excellent paediatric nurse ,it will be sad to lose her as an HCA but to gain an excellent Paediatric nurse will be a big bonus , I am so proud she stuck in there and furthered her career , I feel she will go far and I wish her all the very best x
Billy Talbot
Works at Royal Cornwall Hospitals
very professional , empathetic and caring. Follow safe practices and always a teams person
Amelia Toms
Works at University Hospitals Plymouth
Amelia is an extremely hard working healthcare assistant who is always helpful in any part of the job, be it doing our daily checks, undertaking patients observations, helping with bloods and samples and so on. She is always very kind and compassionate towards children and their families, and is the same towards her co-workers. Amelia works super hard and always has a lovely presence.
Since joing CAU Amelia consistently demonstrates outstanding care and commitment to children, young people, and their families. She delivers excellent family-centred care, taking the time to understand each family’s unique needs, values, and concerns. She approaches every interaction with empathy, patience, and professionalism.
She is professional, reliable, and committed to continuous learning and improvement. Her proactive and dynamic approach, combined with her unwavering commitment to patient care, makes her an outstanding role model and a highly deserving nominee.
Amelia communicates clearly, sensitively, and effectively with children, young people, families, and colleagues alike, whether this is explaining care, offering reassurance, or communicating with the wider multidisciplinary team. Her ability to listen attentively and respond with empathy strengthens trust and enhances the quality of care provided. She is an absolute pleasure to work with.
Amelia will make a fantastic paediatric nurse when she takes the leap for her training! It is an absolute joy to work with her and I always look forward to the shifts we share!
Jordan Tozer
Works at University Hospitals Plymouth
Jordan is a hard working HCA who has a lot of experience and is always ready to work to the best of his ability on every shift. Jordan is driven and commited to providing patients with the best possible care. Jordan has a vibrant personality and this shines through when looking after patients of all ages and has good communication skills. Jordan is good at dealing with patients who have challenging behaviour and is often involved in de escalating them listening to them and leading to a more positive outcome. Jordan is great with children who have additional needs and builds positive relationships with longer term patients. Jordan will advocate for patients and their families being their voice when needed making sure they feel heard.
Jordan is in his final year of university and is passionate and ambitious about his future career as a peadiatric nurse. Jordan is eager to use every opportunity to enhance his learning, skills and knowledge when on shift making him a great candidate for this award to end his time as A HCA leading him into his nursing career.
Natalie Willis
Works at University Hospitals Plymouth
Knowledgeable, friendly, fantastic with parents and approachable
Sandra Wood
Works at University Hospitals Plymouth
Sandy began her NHS journey as a housekeeper before being inspired by her colleagues and the patients she cared for to pursue a new path as a Healthcare Assistant. Since making that change, Sandy has consistently demonstrated exceptional compassion, professionalism, and dedication to the children, young people, and families she supports.
Sandy goes above and beyond to provide outstanding care, offering comfort, empathy, and reassurance to patients and their families during difficult times. Her nurturing nature and warmth make her a true “mother figure” to many of the young people she cares for.
A valued member of the team, Sandy is always willing to lend a helping hand and supports her colleagues with positivity and kindness, even on the most challenging days. Her commitment to maintaining high standards of care and professionalism truly embodies the Code of Conduct for Healthcare Support Workers.
Sandy’s compassion, reliability, and unwavering dedication make her an exceptional role model and a truly deserving nominee for HCA of the Year.
Sandy has become a huge asset to Wildgoose Ward. She is able to build good rapports with patients and their families and is a great advocate for their care. She shows excellent care and commitment to everyone she meets.
Sandy is a great role model for all who work with her and has team work at the forefront of everything she does, to ensure that children are not affected negatively.
We all appreciate your mother figure on the ward and enjoy seeing your smiling face. Sandy shows care compassion and determination on the ward and is always professional.I would like to nominate Sandy, as she is the most wonderful HCA on Wildgoose Ward. Sandy is the heart of the team – her kindness, compassion, and dedication shine through in everything she does. She always goes the extra mile for our patients and their families, making sure every child feels cared for, safe, and valued. Nothing is ever too much trouble for her.
Sandy shows genuine empathy and understanding towards children, young people, and their families, taking the time to listen, comfort, and support them through difficult moments. Her warmth and positivity help to create a calm and reassuring environment for everyone on the ward.
She is also a huge support to her colleagues – always willing to lend a hand, share her knowledge, and encourage others to do their best. Her commitment and teamwork inspire those around her, and her passion for providing the very best care is felt by staff and patients alike.
Sandy truly embodies the Code of Conduct for Healthcare Support Workers, consistently demonstrating respect, compassion, and integrity. She is a shining example of what it means to care, and we are so lucky to have her as part of the Wildgoose team.
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Back to all categories
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We use the nomination text and categories as provided by those who submit the nomination.
If there are any issues with the nomination pages (errors, people placed in the wrong category or any other concerns) please email s.janoff@nhs.net
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We will use the following criteria for creating the shortlist and choosing the final winner:
Healthcare/Nursing Assistant of the Year:
1. Demonstrates outstanding care and commitment to children, young people and their families.
2. Provides an exceptional service to support, enable and encourage their team to work better and more effectively with children & young people.
3. Inspires others through the fulfilment of their work, and advocacy for patients.
4. Embodies the Code of Conduct for Healthcare Support Workers
PAFTAs 