Gemma Hayes

Nominated for Nursing Role Model of the Year

Works at Northern Devon Healthcare NHS Trust

“Gemma is an amazing band six lead for PHDU. She is so supportive to all of her colleagues and families. She has gone up and above for planning for covid 19 in March to ensure PHDU was ready for this and staff were trained up. She is an amazing teacher and educator. She is a great advocate for patients and families in PHDU and on the ward. All staff admire her love, dedication and skills of and for the job.

As Band 6 HDU Lead Gemma demonstrates great leadership skills, ensuring the unit is well equipped, supporting and teaching staff to feel confident and competent to take on HDU care. Liaising with the SW network to ensure our Unit provides contemporary safe patient care.

Gemma continues to be an inspiration in her role as PHDU lead. She has embraced the changes required when Covid-19 became a risk. She has worked tirelessly to update herself and to train others in these challenging times. This included intensive training for staff, to enable the team to manage a ventilated patient on the unit, instead of transferring to ITU. This has also had an impact on the medical team up to consultants. Gemma has persevered and succeeded in training throughout the team to achieve this and other competencies.

She has forged strong links with our intensivists allowing a real MDT to emerge. She is a real role model for team work to achieve the best outcome for all the children and young people she takes care of in PHDU and the ward. Another great year Gemma!

Gemma is the lead HDU nurse for the ward a role which she performs with enthusiasm and compassion. She is always willing to share her knowledge and experience with her colleagues supporting and developing less experienced staff. Gemma is patient, caring and highly competent, always ready to help others ensuring effective care is given to all patients and families.

Gemma is an amazing nurse, colleague and person. Her commitment and dedication to the children and young people, ward and team is inspirational and encourages others to always be at their best. She has worked hard this year through difficult circumstances to ensure patients and their families are cared for effectively and the whole team are up to date with the knowledge and skills needed. As an educator, she strives to ensure the team are up to date and will always make herself available to enhance the learning of others. Gemma is an exceptional member of the team who will always do her best for her patients, families and her colleagues. “

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