Nicola Coles

Works at University Hospitals Plymouth NHS Trust

“Nicola is an exceptional health care assistant with a huge work ethic, she doesn’t stop when on shift and goes above and beyond to look after the patients. Nicola keeps moral high by caring for her colleague’s wellbeing.

Nicky is an amazing HCA. Nothing is ever too much trouble for her. Nicky is always aware of what is going on across the ward, uses her initiative and has usually completed tasks and jobs that need doing before you even ask her. She goes above and beyond her role, for example supporting and de-escalating anxious families, identifying and responding to deteriorating patients. Nicky works incredibly hard every shift, never complains and is always able to have a laugh along the way. She is a pleasure to work alongside.”

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