University Hospitals Plymouth NHS Trust
I could not stress enough the praise that the administration girls that work on CYPOD should get! They are always so bubbly and address every situation with a smile. They deal with a lot of grief from parents and are the front line for complaints. All the girls, in the back office and reception, go beyond their job roles and really put patients at the heart of decisions. Nothing is too much trouble and the whole of Level 12 would not function without their dedication to the service.