University Hospitals Plymouth NHS Trust
Nominated for Team of the Year 2021
Wildgoose like every team has had its challenges this last year, however as always they pull together as an amazingly supportive team. Staff frequently check in with each other to ensure things are ok, especially when they know a member of the team is struggling. As a team they are super strong at doing their own mini debriefs when there have been issues or incidents on the ward. This team faces not just medical challenges but also many Mental Health challenges and behavioural problems, together the team face these problems head on and strive to advocate for the patients and families to improve the level of their care. The team have been working closely with Camhs and safeguarding to try and improve the processes for our mental health patients and with the eating disorder team to try and improve the systems in place and to advocate for the needs of the patients and their families.
Like every team on level 12 Wildgoose staff have moved frequently around level 12 and to ED and NICU to support and help during times need and staff shortages.
this team comprises of wide age range of staff, but they compliment each other . they are incredibly supportive of each other and share laughs and tears in equal measure. When times are stressful , they are always around to listen ,support or find ways to ease situation.
Wildgoose has seen a huge rise in numbers of young people being admitted with mental health conditions and this has an impact on the mental health of the team if they don’t look after each other. Their strength is in their teamwork. This is a team who genuinely care for each other on a day to day basis. When dealing with violent or aggressive patients working cohesively is paramount and the team allocate tasks fairly and where appropriate work in a rotation in order to minimise risk to each other and to the patient due to fatigue (physical or mental). The increase in mental health patients overall has been tricky but a particular challenge has been the number of young people with eating disorders being admitted, a record of 7 at one point! This puts a very specific strain on the team as facilitating meal supervision for multiple patients while maintaining a safe clinical environment can be difficult, it is essential to plan together to ensure supervision does not compromise care of other patients. None of this can be achieved without exceptional teamwork.
A positive change this year has been the COT team having office space allocated on the ward. This has improved the working relationship between the teams which has in turn made the service better for our young people. They are able to discuss concerns, priorities and ensure our patients get the best possible service. Use of technology has also helped to improve work with other agencies, enabling MDT discussions to happen more quickly which improves planning for the discharge of complex patients.
As a junior nurse, I have naturally struggled with my confidence and joining the Wildgoose team was daunting. I have been so welcomed, included and supported by the entire team. There have been some extremely challenging and tough experiences that I have had the confidence to deal with as well as been totally supported by the other team members on shift. I love working with them all, especially as so many of them are such fab cake bakers!
The team in Wildgoose continue to work together and support each other in this challenging time with increasing demand of mental health in young people during this COVID pandemic.